Servision's SVControlCenter

CCTV Handbook 2012 CCTV, Surveillance & Remote Monitoring

Following years of success with SerVision’s family of narrow band server sales with free mobile and PC client software applications, SerVision has recently released a control room CCTV management application.

SerVision’s SVControlCenter is an enterprise-level management system for control centres that monitor up to 5000 SerVision Video Gateway units. Geared to extensive security networks such as those employed in public-transportation systems and building complexes and off-site monitoring service providers, SVControlCenter enables control-centre personnel to keep tabs on massive numbers of locations at one time. Operators stationed in control rooms can use the system to view live and recorded video from multiple sites, locate and monitor fleets of vehicles, and receive immediate notifications about circumstances that require their attention.

The SVControlCenter system is flexible and configurable, enabling each enterprise to fine-tune it to its needs. Video Gateways can be grouped to simplify the monitoring process, specific sets of conditions can be used as alarm triggers, alarm lists can be colour-coded by type, alarm-notification content can be customised, and lists of events and alarms can be sorted to help identify items that are of interest.

SVControlCenter’s notification system is designed to facilitate efficient and comprehensive alarm handling. Alarms can be assigned automatically to specific staff members and responsibility for handling an alarm can be reassigned on-the-fly as necessary. Managers can easily monitor the entire alarm-handling process, seeing the current status of each alarm and a rundown of how it has been handled thus far.

In addition, the SVControlCenter database can store video, audio, event and alarm information, and GPS tracking data, enabling operators to view detailed information about past issues whenever it is needed. And the optional Downloader add-in can automate and manage the downloading of data to the database, so that it is always.

“SVControlCenter is specially designed to give large-scale control centres the data and management features they need to keep track of all their security systems,” said Mark Chertkow, MD of Graphic Image Technologies, SerVision’s exclusive distributor into Africa

Homes and small to medium-sized businesses normally connect directly to their video gateways using SerVision client applications. These applications play live and recorded video, track the locations of GPS-enabled Video Gateways, display notifications when sensors are activated, and allow users to control on-site PTZ cameras and activators.

SerVision client applications provide good video quality and features, but they are not optimised for larger-scale enterprises with control centres. SVControlCenter was created with these enterprises in mind. Designed for control centres with dozens of staff members monitoring numerous sites, it can store vast amounts of data from thousands of video gateways in its database and can make this data accessible to multiple operators simultaneously.



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