Comfort and productivity

May 2012 CCTV, Surveillance & Remote Monitoring

Control rooms are often taken for granted. While attention is given to cameras and other security technologies, as well as installation issues and, as always, costs, the design of the control room is often an afterthought. When one considers that the operators working long hours in the control room are modern-day guards, it would make sense to ensure their working area was comfortable enough to motivate them and empower them to do a good job.

Hi-Tech Security Solutions spoke to Penny Bond from ProGroup to find out more about the hidden art of control room design.

Hi-Tech Security Solutions: What are the key features to consider when designing/building a control room?

Penny Bond, ProGroup: Exactly what the control room is intended to control. They need to identify the equipment to be used, and based on that, the staff complement. Then select the area to be used. It’s surprising how many companies choose a tiny dark back room with limited access and want to convert it to a control room with six operators and a supervisor. Particularly in control rooms, it is important to have an area that is light, comfortable and well ventilated. Many control and security personnel work a 12-hour shift. The ergonomics of the design is essential – desktop height, screen distance etc.

Hi-Tech Security Solutions: Is it possible to make a control room a ‘nice’ place to work?

Penny Bond, ProGroup: Absolutely. The workability of the room is largely hidden, so there is free rein insofar as finishes, lighting, graphics etc. The room can be made as ‘nice’ as the space and budget allows. A lot of control rooms, particularly in secure venues have rest rooms with easy seating and TV sets etc, while others have a kitchen area for simple meals during the shifts. This is so that there is no need to leave the premises during the shift. We try to make our consoles as attractive as we can, with laser cut stainless steel decorative panels, PVC bullnose edging, appropriate lighting, pleasant colour schemes etc.

Hi-Tech Security Solutions: Do companies put in the effort to create functional, but comfortable and healthy control rooms?

Penny Bond, ProGroup: The bigger enterprises, such as banks, VIP protection unit, big mining companies do. Smaller companies often just want the least costly option. Available budget has pretty much everything to do with it.

Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Camera Selection Guide 2019
September 2019 , CCTV, Surveillance & Remote Monitoring

The era of smart surveillance
September 2019, Forbatt SA , CCTV, Surveillance & Remote Monitoring, Products
Professionals in the surveillance industry know CCTV is not what it used to be. Smart functions on cameras are no longer nice to haves, they have become a necessity.

Improved security for Diamond Trust Bank in Tanzania
September 2019, Hikvision South Africa , CCTV, Surveillance & Remote Monitoring, Financial (Industry)
Diamond Trust Bank in Tanzania installed over 1000 Hikvision EasyIP 3.0 cameras in a project to replace its analogue infrastructure and centralise its surveillance security.

Intelligent analytics and the brains to match
September 2019, Bosch Building Technologies , CCTV, Surveillance & Remote Monitoring, Integrated Solutions
What if the brains behind our security cameras could be trained to improve their cognitive ability to pay attention, learn, and problem-solve according to specific rules and situations?

AI-powered autonomous Drone-in-a-Box
September 2019 , CCTV, Surveillance & Remote Monitoring, Integrated Solutions
Organisations in the mining, energy and industrial, oil and gas, ports and terminals sectors can optimise security and business operations, whilst reducing risks and operational costs

Distributed architecture lowers TCO, increases scalability
September 2019, Technews Publishing , CCTV, Surveillance & Remote Monitoring, Transport (Industry)
Faced with a number of security challenges and planned future expansion, a major airport decided it was time to implement a scalable security surveillance solution.

Cybersecurity for video surveillance systems
September 2019 , Cyber Security, CCTV, Surveillance & Remote Monitoring
Video surveillance systems are increasingly accessible over any IP network, which has led to the rise of potential cyberattack.

A platform approach to innovation and value
September 2019, Technews Publishing , Editor's Choice, CCTV, Surveillance & Remote Monitoring, Integrated Solutions, IT infrastructure
Moving to the platform model of doing business holds tremendous advantages for end users and smaller developers, but also for the whole technology supply chain.

Back to manufacturer uniformity?
September 2019, Dallmeier Electronic Southern Africa , CCTV, Surveillance & Remote Monitoring
Decision makers often have to choose between an all-inclusive, complete solution from one manufacturer and the products and services of several different providers.

Open does not always mean easy integration
September 2019, VERACITECH, Technews Publishing , Editor's Choice, CCTV, Surveillance & Remote Monitoring, Integrated Solutions
Customers who opt for best-of-breed solutions will have to rely on their integrators to develop customised integrated solutions for them.