Monitoring CCTV maintenance

April 2016 Conferences & Events

Installing a CCTV system is one thing, keeping it running optimally is a different challenge altogether. When your technology is maintained effectively, the results obtained from your surveillance solution will reflect the additional care.

At iLegal 2016, Francois Malan, MD of Camsecure, will discuss the importance of the service level agreement (SLA) in ensuring your CCTV system is kept at its operational best. Avoiding standard platitudes about maintenance and care, Francois will touch on more of the practical issues of maintaining a site, whether you should do it yourself or rely on professionals experienced in getting the best out of surveillance technology.

Francois has years of experience in the installation, configuration and maintenance of network-based security systems in some of the largest shopping centres, banking, hotels and mining sites. He has been involved in designing, developing and implementing software integrations for the security industry in Africa, America, Europe and the Middle East.

He believes there needs to be a balance between people, process and technology, but that in most cases technology is not being properly implemented and utilised. Francois spent some time assisting Crime Intelligence during the spate of mall robberies and became familiar with security system inadequacy that contributed in many of the shopping centres becoming soft targets, maintenance being one of the biggest factors.

At the end of the day, Francois says it is a two-way relationship that needs to be looked at realistically.

For more information or to book your place at iLegal 2016, go to


Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Kaspersky finds 24 vulnerabilities in biometric access systems
Technews Publishing Information Security
Customers urged to update firmware. Kaspersky has identified numerous flaws in the hybrid biometric terminal produced by international manufacturer ZKTeco, allowing a nefarious actor to bypass the verification process and gain unauthorised access.

From the editor's desk: AI and events
Technews Publishing News & Events
      Welcome to the 2024 edition of the SMART Surveillance Handbook. Reading through this issue will demonstrate that AI has undoubtedly made its mark on the surveillance industry. Like ‘traditional’ video ...

The TCO of cloud surveillance
DeepAlert Verifier Technews Publishing Surveillance Infrastructure
SMART Security Solutions asked two successful, home-grown cloud surveillance operators for their take on the benefits of cloud surveillance to the local market. Does cloud do everything, or are there areas where onsite solutions are preferable?

Surveillance on the edge
Axis Communications SA Guardian Eye Technews Publishing Surveillance
Edge processing, a practical solution that has been available for some time, has proven its utility in various scenarios, tailored to the unique requirements of each user.

AI developments in surveillance
DeepAlert Secutel Technologies Technews Publishing Surveillance
When AI-powered video analytics first emerged in the surveillance market, it was heralded as a game-changer, promising near-magical object recognition and identification. As always, it was oversold, but times have changed and we are close to seeing the ‘magic’ at work.

Putting cyber into surveillance
Dallmeier Electronic Southern Africa Cathexis Technologies Technews Publishing Editor's Choice
Cybersecurity has become an essential part of the physical security industry. However, unlike other IoT technologies, of which security products are a part, surveillance technologies have more to protect.

Digital transformation in mines
NEC XON Technews Publishing Mining (Industry)
Digital transformation has been hyped to death, but is a reality all companies in all industries need to address, including the mining sector. BCX and NEC XON weigh in on the challenges mines face.

Fire safety in mining
Technews Publishing Mining (Industry)
Clinton Hodgson, Head of the Industrial Fire & Life Safety Division at FS Systems International, provides SMART Security Solutions with his insights into fire safety risks and solutions as they pertain to the mining industry.

Cybersecurity in mining
Technews Publishing Mining (Industry)
One does not usually associate mining with cybersecurity, but as big technology users (including some legacy technology that was not designed for cyber risks), mines are at risk from cyber threats in several areas.

Mines require proof of performance
Technews Publishing Mining (Industry)
The relatively hostile environment and remote locations of mining establishments mean that any electronic/technical implementations have to be easily installed, require little or no maintenance and, once commissioned, require no adjustment.