Vivotek partners to enhance retail management

December 2024 Surveillance, Retail (Industry), Products & Solutions, AI & Data Analytics

Recognising the growing demand from retail enterprises to boost operational efficiency through cloud security solutions, Vivotek has announced a partnership between its AI-powered cloud surveillance platform, Vortex, and Kabob, a startup providing one-stop cloud management solutions for retail stores. This collaboration aims to revolutionise retail management.

Kabob users can log in to the Vortex platform through their accounts to access unlimited device connections, and user accounts with a simple subscription, enabling remote management of store surveillance, real-time operations monitoring and advanced AI-powered insights. With Vortex, retailers can analyse crowd flow patterns, recognise vehicle license plates and refine marketing strategies to unlock new business opportunities.

Retail security efficiency while ensuring privacy

Managing hundreds or even thousands of retail outlets simultaneously poses a significant challenge for retail enterprises. Vortex's versatility and robust security features are specifically designed for fast-paced business environments, offering smart management services for retail stores, shopping malls, and other venues requiring multi-site monitoring. Its flexible hybrid cloud architecture provides seamless integration with its cloud-native cameras for precise AI video analytics and anomaly alerts.

For retailers using existing network cameras, Vortex enables cloud connectivity via Vivotek’s network video recorders, facilitating real-time remote management and event detection. This ensures store safety, smooth operations, maximum cost-effectiveness, and security performance.

Vortex incorporates advanced encryption, secure network transmission, and privacy management measures to safeguard user data and video information, including end-to-end encryption, Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Moreover, Vortex offers up to 10 years of warranty and flexible subscription licensing, all compliant with the US National Defence Authorisation Act (NDAA) and Trade Agreements Act (TAA).

AI-driven insights

Beyond security, Vortex uses its AI technology to identify hotspots with high foot traffic and recognise license plates of frequent visitors. By integrating these capabilities with in-store marketing activities, it boosts customer interactions, increases sales and enhances customer satisfaction.




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