AI enables security solutions to define business strategies

SMART Surveillance 2024 Editor's Choice

It is no secret that artificial intelligence is having a profound impact on our world. Every business function and every business vertical has been, and is influenced by it, including the security industry. The latter is, in fact, one of the areas in which AI can play a pivotal role in the detection, prevention, and prosecution of crimes.

There is more to AI than meets the eye. While allowing technologies to do exactly what they should do with even more efficiency and precision, AI is also empowering these same technologies to break through their traditional boundaries and create an ecosystem where one interface delivers outcomes across highly segmented verticals.

“CCTV started as a means of crime prevention (think Big Brother is watching you) and, to a lesser degree, prosecution,” explains Regal Security’s Head of Product Management, Michael Collier. As the technology has advanced over time to encompass high definition, full-colour imagery, IR, Wi-Fi integration, and more, it has become a means of detecting the propensity for crime before it happens.

“Now, with the addition of highly effective algorithms and AI, CCTV data can be used to help make better-informed strategic business decisions that speak directly to bottom lines and profit margins.”

Hikvision, one of the world’s leading surveillance product suppliers, is at the coalface of human and vehicle detection and object classification via CCTV hardware and software. Its drive to develop even more efficient technologies has seen it create and integrate technologies that can provide data to other applications, such as business intelligence.

“One of the best examples of this is in the retail space,” adds Collier. “The Hikvision business intelligence module uses heat mapping, people counting and queue management technologies. The data is downloaded, stored, consolidated and displayed in easy-to-interpret formats. Decision-makers can then analyse this information to implement strategies that directly target the outcomes of the data. This could include opening more cashier points, improving marketing tactics, refining floor layouts and product choices based on heatmap data, or even targeting new and returning customers. In short, AI can drive profitability, limit costs and improve business practices in the retail space,” says Collier.

Another field where surveillance AI is breaking barriers is health and safety, where adherence to policies can mean the difference between life and death, especially in places where monitoring staff could be thin on the ground.

“Hikvision’s technology can be programmed to detect items such as hard hats, thereby determining whether PPE policies are being followed. The industrial and mining sectors can use these notifications to implement more stringent policies, take action against employees who have perhaps forgotten to put on their PPE and ensure they, as a company, are within the guidelines and protocols of the Department of Labour.”

Using similar technologies, Hikvision can also help the transport sector with mobile devices. Combined with the standard video, GPS with geofencing and routing, and on-board panic buttons, the technology can now monitor driver behaviour for non-compliance. The technology can pick up on fatigue, mobile phone use and the detection of smoking while driving, all of which could have a detrimental effect on the driver. This technology is ideal for fleet managers and logistics companies needing to ensure their drivers are always awake, aware and compliant.

“Another development in the security industry is Video Surveillance as a Service (VSaaS), as offered by one of Regal’s newest partners, Lytehouse,” adds Collier. Lytehouse’s advanced technologies, coupled with AI, expand on the type of data a CCTV system can deliver, filtering into both process management and workflow optimisation.”

With the Lytehouse VSaaS, the future is here as factory floor managers, exco members and directors can have immediate sight and implementation of strategies for the following:

Quality control: Real-time video analytics can detect defects or inconsistencies in the production line. Manufacturers can implement immediate corrective actions, reduce waste, ensure high product quality, and save money.

Inventory management: VSaaS can provide real-time visibility into inventory levels, allowing manufacturers to optimise stock levels and reduce inventory holding costs.

Process adherence: VSaaS can monitor and analyse employee activity to ensure adherence to standard operating procedures. This helps maintain consistent quality and efficiency in the production process.

Equipment monitoring: By integrating VSaaS with IoT sensors, factories can remotely monitor the condition of machinery and equipment. This enables predictive maintenance, preventing costly breakdowns and minimising downtime.

Supply chain optimisation: VSaaS can track the movement of goods within the factory, providing valuable insights into supply chain efficiency. This allows manufacturers to identify bottlenecks and optimise logistics for faster and more cost-effective delivery.

Energy Management: By analysing video data, VSaaS can identify areas of energy wastage in the factory and suggest energy-saving measures.

In conclusion, integrating AI into security solutions reshapes business strategies across various industries, transcends traditional boundaries, and drives innovation. By leveraging advanced technologies from leading providers such as Hikvision, Lytehouse and more, organisations can harness surveillance data to optimise operations, enhance safety protocols, and drive sustainable growth.

From retail analytics to health and safety compliance, AI-powered surveillance systems offer invaluable insights which enable proactive decision-making and strategic planning. As we continue to embrace the transformative potential of AI, businesses stand poised to unlock new opportunities and achieve greater efficiency, profitability, and competitiveness in an ever-evolving landscape.


Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

2024 Southern Africa OSPAs winners announced
Editor's Choice
The 2024 Southern Africa Outstanding Security Performance Awards (OSPAs) winners were revealed on Tuesday, June 11th, at the Securex South Africa Seminar Theatre hosted by SMART Security Solutions.

Local manufacturing is still on the rise
Hissco Editor's Choice News & Events Security Services & Risk Management
HISSCO International, Africa's largest manufacturer of security X-ray products, has recently secured a multi-continental contract to supply over 55 baggage X-ray screening systems in 10 countries.

NEC XON shares lessons learned from ransomware attacks
NEC XON Editor's Choice Information Security
NEC XON has handled many ransomware attacks. We've distilled key insights and listed them in this article to better equip companies and individuals for scenarios like this, which many will say are an inevitable reality in today’s environment.

The future of digital identity in South Africa
Editor's Choice Access Control & Identity Management
When it comes to accessing essential services, such as national medical care, grants and the ability to vote in elections to shape national policy, a valid identity document is critical.

Do you need a virtual CIO?
Editor's Choice News & Events Infrastructure
If you have a CIO, rest assured that your competitors have noticed and will come knocking on their door sooner or later. A Virtual CIO service is a compelling solution for businesses navigating tough economic conditions.

AI-enabled tools reducing time to value and enhancing application security
Editor's Choice
Next-generation AI tools are adding new layers of intelligent testing, audit, security, and assurance to the application development lifecycle, reducing risk, and improving time to value while augmenting the overall security posture.

Perspectives on personal care monitoring and smart surveillance
Leaderware Editor's Choice Surveillance Smart Home Automation IoT & Automation
Dr Craig Donald believes smart surveillance offers a range of options for monitoring loved ones, but making the right choice is not always as simple as selecting the latest technology.

Putting cyber into surveillance
Dallmeier Electronic Southern Africa Cathexis Technologies Technews Publishing Editor's Choice
Cybersecurity has become an essential part of the physical security industry. However, unlike other IoT technologies, of which security products are a part, surveillance technologies have more to protect.

Regal brings awards home
Regal Distributors SA News & Events Surveillance
The recent conferences hosted by Regal Security Distributor’s brand partner, Hikvision, saw Regal scoop several awards, including the Special Thanks Award – a testament to Regal’s 15+ year commitment to Hikvision.

2024 State of Security Report
Editor's Choice
Mobile IDs, MFA and sustainability emerge as top trends in HID Global’s 2024 State of Security Report, with artificial intelligence appearing in the conversation for the first time.