Frictionless access to cloud AI

Issue 1 2022 News & Events, Surveillance

Cape Town-based DeepAlert was introduced to Hi-Tech Security Solutions readers back in 2019 as Deep Data ( The home-grown company led the field in cloud-based surveillance analytics offering an AI solution that recognises objects or events and raises an alarm. One of the benefits of the solution is that customers can use almost any type of camera they already have onsite.

The company is now known as DeepAlert and has advanced its services and AI to offer more to its client base. One of the new products the company launched at the end of 2021 is named DeepAlert EdgePlus Premium. In the past, clients needed a hub onsite to connect their cameras to the DeepAlert cloud services, but with DeepAlert EdgePlus Premium, this requirement falls away. Mark Smuts, head of sales for DeepAlert, explains that the new solution removes the ‘friction’ of having a computer onsite, allowing users to connect their cameras or NVRs directly to the service.

Instead of having a technician onsite to set up the hub, the configuration can now be done remotely in minutes. To make sure it receives quality images to analyse, the DeepAlert team will monitor and tweak the configuration remotely over a day or two to ensure the optimal service is delivered. Once again, many different cameras can be used without additional configuration or integration hassles.

For companies already keeping their video footage onsite, they simply need to configure their NVR for the relevant triggers and then connect to the service.

Moreover, the company not only offers AI analytics and web-based video viewing capabilities, but the service can also report on the health of your installation, operator performance and more.

Naturally, companies with existing surveillance installations would still like to make use of their existing VMS solution to manage any alerts triggered by the AI analytics from DeepAlert. The company has catered for this with integrations into a range of VMS solutions, including Milestone, Oryx, WatchManager, Immix and more. Hi-Tech Security Solutions will address the latest integration capability in an article that will be published later this month.


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