Focus in increased cyber skills and teams

Issue 3 2021 Editor's Choice

The majority of IT teams in South Africa that faced a rise in cyberattacks (86%) and a heavier security workload (90%) over the course of 2020 strengthened their security skills and knowledge. In addition, despite the challenges created by the pandemic, 52% of the IT teams surveyed globally, said team morale increased during 2020.


The increase in cyberattacks during the pandemic impacted IT security skills across all industry sectors covered in the survey, including, at a global level, education (83%), retail (85%) and healthcare (80%). The survey polled 5400 IT decision makers in mid-sized organisations in 30 countries across Europe, the Americas, Asia-Pacific and Central Asia, the Middle East and Africa.

“Around the world, 2020 was an unprecedented year for IT teams,” said Chester Wisniewski, principal research scientist, Sophos. “IT professionals played a vital role in helping organisations to keep going despite the restrictions and limitations necessitated by Covid-19. Among other things, they enabled educational institutions to move learning online, retailers to switch to online transactions, healthcare organisations to deliver digital services and care under incredibly tough circumstances and ensured public entities could continue to provide essential services.

“Much of this will have been done at high speed, with limited equipment and resources available and while facing a rising tide of cyberattacks against the network, endpoints and employees. To say things were pretty stressful for most IT teams is an understatement.

“However, the survey shows that in many cases these challenges have created not just more highly skilled, but more motivated IT teams, ready to embrace an ambitious future. As a growing number of countries are able to start planning for life beyond pandemic restrictions, we have an excellent opportunity to implement new IT and security policies, adopt more secure modern tools to manage employees and operations beyond the IT perimeter, build expert teams that blend in-house and out-sourced talent and introduce security platforms that combine intelligent automation with human threat hunting expertise. There is no going back. The future may be just as unprecedented as the past.”

The main findings of ‘The IT Security Team: 2021 and Beyond’ global survey for South Africa include:

• Demands on IT teams increased as technology became the key enabler for dispersed and digital organisations. Overall IT workload (excluding security) increased for 67% of IT teams, while 74% experienced an increase in cybersecurity workload

• Adversaries were quick to take advantage of the opportunities presented by the pandemic: 58% of IT teams overall reported an increase in the number of cyberattacks targeting their organisation over the course of 2020

• The overall experience of 2020 enabled 84% of IT teams to build their cybersecurity skills and knowledge. It is likely that much of this professional development will have been informal on-the-job learning, acquired as teams tackled new technology and security demands, often under intense pressure and remote from their normal place of work

• Facing challenges together boosted team morale. 69% of the IT teams surveyed said team morale increased over the course of 2020. Morale is also likely influenced by external and personal circumstances during the pandemic, such as local lockdowns, the inability to see family and other factors. Regardless, the findings suggest that a shared purpose, a sense of value and facing adversity together helped to bond and lift the spirits of IT teams

• The experiences of 2020 have fuelled ambitions for bigger IT teams and using advanced tools such as artificial intelligence (AI) in future technology strategies. Many organisations appear to have entered 2021 with plans to increase the size of both in-house and outsourced IT teams and to embrace the potential of advanced tools and technologies. The survey found that 75% of IT teams anticipate an increase in in-house IT security staff by 2023 and 58% expect the number of outsourced IT security staff to grow over the same time frame. An overwhelming majority (93%) expect AI to help deal with the growing number and complexity of attacks. This could be due in part to the fact that 40% of IT teams believe that cyberattacks are now too advanced for the in-house team to tackle on their own

The ‘IT Security Team: 2021 and Beyond’ survey was conducted by Vanson Bourne, an independent specialist in market research, in January and February 2021. The survey report is available in full at https://www.sophos.com/en-us/medialibrary/pdfs/whitepaper/sophos-it-security-team-2021-beyond.pdf




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

What South Africans need to know about smart devices
Technews Publishing Editor's Choice
We live in a world surrounded by smart devices, from our pockets to our driveways and living rooms.

Read more...
From overwhelm to oversight
Editor's Choice Cyber Security Products
Security automation is vital in today’s world, and Microsoft Sentinel is a widely adopted, but complex answer. ContraForce is an easy-to-use add-on that automatically processes, verifies and warns of threats round-the-clock.

Read more...
SMART Surveillance Conference 2023
Technews Publishing Editor's Choice CCTV, Surveillance & Remote Monitoring Conferences & Events
Some people think the future is all about cloud technologies, but the SMART Surveillance conference demonstrated that AI is making edge surveillance much more attractive, over distributed sites, than ever before.

Read more...
Has your business planned for the worst?
Editor's Choice Cyber Security Security Services & Risk Management
Incident response is a specialised part of security, like a hospital's intensive care unit: IR kicks in when the organisation detects a breach of its systems to stop criminals from doing more damage.

Read more...
Making a difference with human intelligence gathering
Kleyn Change Management Editor's Choice
Eva Nolle believes that woman should stand their ground as they often bring an entirely different skill set to the table, which enhances the overall service delivered.

Read more...
Milestone celebrates women in security
Milestone Systems Technews Publishing Editor's Choice News Conferences & Events
The Milestone Systems’ African team wanted to express their appreciation for the incredible contributions of the women in the security industry and held a breakfast in honour of the hard-working women in the industry on 8 August.

Read more...
Supporting CCTV intelligence with small and big data
Leaderware Editor's Choice CCTV, Surveillance & Remote Monitoring
The increasing development of AI and its role in enhancing investigation-led surveillance, and the increasing capacity of control rooms and local analysts to deliver data in return, can increase the synergy between intelligence and surveillance.

Read more...
Overcoming resistance to changing your current operating model
Editor's Choice Integrated Solutions
Business survival goes beyond cutting costs and driving efficiency, it’s about using data and technology as strategic assets to develop speed, agility and resilience, keep up with customer demands, beat the competition and grow the business.

Read more...
The road to Zero Trust not necessarily paved with gold
Editor's Choice Access Control & Identity Management Cyber Security
Paul Meyer says that while Zero Trust must be the goal, there are a few potholes to navigate on the journey. Here he expands on these caveats, but also exposes the greatest ally of Zero Trust.

Read more...
More agile, flexible access management
ASSA ABLOY South Africa Editor's Choice Access Control & Identity Management
Tim Timmins from ASSA ABLOY Opening Solutions examines the growing shift towards cloud access management. How can organisations benefit, and what should they look for when choosing a cloud access control solution?

Read more...