Chiper exclusive agencies

March/April 2000 News

Dear Mr Smith,

We were concerned over an advertorial in your magazine dated December 1999 on page 60. This editorial for Frank Street CCTV gives the impression that they are agents for Chiper cameras and associated CHIPER equipment.

We now see the Hi-Tech Security Systems Buyers' Guide 2000 on page 47, has Frank Street listed as the sole agent for Chiper products together with ourselves.

Specialised Control Technologies and Chiper Technology, both companies part of the Specialised Group of Companies, are the official exclusive agents for Chiper CCTV equipment, [and have been] since late 1993.

We offer an as yet unmatched three-year guarantee on Chiper products.

This has been the company policy since inception. We provide an old for new exchange policy on Chiper products during the guarantee period and repair thereafter.

We confirmed with Chiper Technology in Taiwan as to who holds the exclusive agency for their products and it was confirmed in writing again that Specialised Control Technologies are the exclusive sole agents for Chiper products.

We assume Frank Street/Appro Technology sources CCTV equipment from many sources in Taiwan, Chiper being one such company.

We cannot stop a company importing any make of CCTV equipment, but local dealers will be confused as to who is the official importer.

The length of [our] guarantee, technical and design back-up for Chiper products as well as after sales service will not be available from us if Chiper products are purchased from another source.

Finally the confusion starting to filtrate into the dealer market will cause our brand name, which has taken many years to build, to be diluted.

Would you be so kind as to place some editorial in your next magazine clearing up this matter.

Michael Cox

Specialised Control Technologies


Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

TAPA: The role of an effective treasury function in business risk management
June 2019, Technews Publishing , News
Neil Le Roux, the Founder of Diligent Advisors will speak at the TAPA SA (Transported Asset Protection Association) annual conference on 26 July 2019.

Read more...
Platforms are us
September 2019, Technews Publishing , News
A conversation I had at the recent Residential Estate Security Conference Hi-Tech Security Solutions hosted in August (which will be reviewed in the October issue) got me to thinking about the security ...

Read more...
TAPA conference 2019 explores layered approach to security
September 2019, Technews Publishing, TAPA (Transported Asset Protection Association) , News, Transport (Industry)
The Transported Asset Protection Association (TAPA) held its annual South African conference at Emperors Palace in Johannesburg on 26 July 2019.

Read more...
Hennie Lategan joins Centurion as head of exports
September 2019, Centurion Systems , News, Access Control & Identity Management
Centurion Systems has announced the appointment of Hennie Lategan as the head of the company’s exports department.

Read more...
New Africa sales manager for Axis Communications
September 2019, Axis Communications SA , News, CCTV, Surveillance & Remote Monitoring
Axis Communications has appointed Brendon Hall, previously the founder and MD of Pentagon, as its new sales manager, Africa.

Read more...
Check Point appoints new regional director for Africa
September 2019 , News, Cyber Security
Check Point Software Technologies has appointed Pankaj Bhula as regional director for Africa.

Read more...
ISO standard for protecting personal data
September 2019 , News, Cyber Security
Tackling privacy information management head on: first ISO standard for protecting personal data has been published.

Read more...
Hikvision helps secure African Union Summit
September 2019, Hikvision South Africa , News, CCTV, Surveillance & Remote Monitoring
Hikvision established a complete intelligent video solution to ensure the security of the thirty-third African Union (AU) Summit held on 7 July in Niamey, the capital of Niger.

Read more...
The hunt for the Carbanak group
September 2019 , Editor's Choice, Cyber Security, News
Tomorrow Unlocked has released a free four-part documentary that tells the story of the notorious Carbanak APT group and its $1 billion bank heist.

Read more...
Rockwell Automation a founding member of ISA Global Cybersecurity Alliance
September 2019 , News, Industrial (Industry)
To better secure today’s complex and often vulnerable production operations, the ISA Global Cybersecurity Alliance recently announced Rockwell Automation as a founding member.

Read more...