Making a difference with human intelligence gathering

Issue 6 2023 Editor's Choice

Given that August is Women’s Month, it seems only fitting that we feature Eva Nolle, arguably one of the most respected and prominent women working in the South African security sector today.


Eva Nolle.

Eva is a founding partner and the director of operations at Ceravoid, a commercial intelligence and risk management firm, which operates throughout sub-Saharan Africa. She also happens to be the Regional Vice President for region 10A of ASIS International.

Headquartered in the United States, ASIS is the world’s largest member organisation for security professionals. The organisation aims to advance the profession worldwide. It is aligned to United Nations SDG 4 (Quality Education) and SDG 16 (Peace, Justice & Strong Institutions). ASIS also has liaison status with ISO technical committees. It is the premier destination for industry certifications. An ASIS board certification places a security professional in a different league in terms of credibility.

The South Africa chapter falls under ASIS region 10A, which currently consists of chapters in Botswana, Kenya, South Africa, and Uganda. Tanzania will be coming onboard soon. The interest in ASIS by these SSA countries has been gratifying to Eva. “Traditionally, sub-Saharan African countries have tended to be a little slower about membership at local level. ASIS membership is far more robust in developed nations, but we have some very active strong chapters now.”

The South Africa chapter currently boasts 119 active members, of which 14 are women. This seems a pity in a country with thousands of PSIRA-registered security service providers in business, given the organisation’s resources, international member database, sought-after certification, and the access that it provides to subject-matter expert communities. “It has been necessary for strong chairpersons, with a real passion to see professionalism advanced within the security space, to step up and lead the chapters,” says Eva. “The annual membership fees are (relatively) inexpensive for individual members from South Africa, as we qualify for a discount as a developing nation. Having said that, given South Africa’s economic situation, the South Africa chapter would like to see more South African firms getting behind their staff, encouraging, and possibly even sponsoring membership and certification.”

Security and risk focus

A German national by birth, Eva’s love for South Africa goes all the way back to her gap year in 2006, which she spent working with township children in the greater Cape Town area.

On her return to Germany, her plan was to study forensic psychology. Whilst waiting for her university acceptance, she happened across an advertisement for the University of Public Administration. That institution was offering an undergrad degree in Risk and Security Management, with a focus on corporate security. Eva decided to give the course a try to see if she enjoyed it. She has not looked back since.

Hence, after graduating in 2010, she packed her bags and headed straight back to South Africa. This was an early lesson in the importance of a network. Eva fondly remembers calling every person that she could think of in Cape Town in the hopes of finding work. She was snapped up by a management consulting firm and offered a one year contract. Five years later, Eva was still there.

Then, visa related issues forced her to return to Germany. She worked for a consultancy in her home country, focused on travel security and geopolitical analysis. During this time, she also completed her first of two ASIS board certifications, the Certified Protection Professional (CPP). Known as the gold standard for security management professionals, the CPP validates knowledge in all areas of security management.

The launch of Ceravoid

Whilst in Germany, Eva was frequently approached to assist colleagues in her network who were working in countries in Africa. Helping her with many of these assignments was Carl Hancocks, now her business partner. Eva and Carl discovered that their respective skills complemented each other. The two took the plunge and decided to go into business together. This was in 2017. Very soon after the decision was taken, Eva found herself back in Cape Town.

Asked to offer us his insight as a Ceravoid client, Jason Cherish, founder of Atlas|Bear, had this to say, “Eva is a real pro and I have learned a lot from working with her. Attention to detail and excellent operationally, but also creative and agile in a way few practitioners manage to balance effectively. She is the total package.”

Ceravoid is predominantly focused on intelligence and investigations, working throughout sub-Saharan Africa, and dealing with the likes of attorneys needing high-level litigation support. The firm is particularly strong in human intelligence gathering. “In other words, in gathering intelligence that is not readily available in the public domain,” Eva smiles. She cites an example: “A client operating in Ethiopia was suddenly required to pay certain taxes and needed this requirement to be verified.”

Ceravoid offers services such as asset tracing, background investigations, competitive intelligence, corporate investigations, country risk assessments, ESG due diligence, fraud investigations and reputational risk assessments.

The protection of assets has two sides and so Eva and Carl have recently launched a subsidiary called C2 Capabilities, which focuses on the other side of the Ceravoid coin: operational risk management. C2 offers services in analysis, business continuity, crisis management and security awareness training.

Participation in ASIS

As if all of this isn’t enough, Eva has also served ASIS in several roles. She first became aware of the organisation while completing her degree, given that her lecturers were actively involved with ASIS. Since becoming a member herself, she has served as secretary of the South Africa chapter, headed up Women in Security for the South Africa chapter, has been the Women in Security global liaison for Africa, and served as an Assistant Regional Vice President, before taking on her current ASIS role.

I ask her what she feels her personal strengths are and without hesitation Eva cites her network. Ceravoid maintains an active and extensive network across the globe to best cater for clients’ needs and acquire the necessary intelligence. “This network has been built over a long period of time and is vetted, trustworthy, and professional, thus making it a great value-added asset to the organisation.”

She also feels that curiosity and a genuine interest in people are necessary for all business professionals nowadays.

Has she found it challenging to be a woman operating in a traditionally male dominated space? Eva pauses to consider the question. She says that in her various roles she has often come across women working in the security industry who have really struggled with misogyny. She finds this disappointing.

Stand your ground

“One must be able to stand one’s ground. It takes guts to do that. I have been fortunate myself, in that I came out of university with a degree in this field maybe giving me a bit of an edge. In fact, there were more women than men in my class. I walked into the industry with an equality mindset. Yes, there have been a few occasions in which clients have wanted to chat to my partner rather than me, preferring to deal with a male, but for the most part I have been surrounded by well educated, professional men who have never made an issue of my gender, so making an issue of it doesn’t occur to me either.”

Eva mentions Natascha Pienaar and Suzanna Alsayed as two other women working in security whom she feels we should get to know. Natascha is a Senior Digital Forensic Investigator at TCG Forensics in Gauteng. Her company provides computer forensic, digital forensic and cellular forensic services to attorneys, accountants, auditors, and private investigators around South Africa and on the African continent. Suzanna is the founder of a company called Evolutz. She is an author and global influencer based in Canada and is involved in marketing and branding – but with a specific focus on the security industry.

Her advice to young women contemplating entering the security services industry is to embrace that women often bring an entirely different skill set to the table, which can enhance the skills of male colleagues. “As women, we tend to think differently. There is a lot of power in that. We should not try to adapt ourselves, but rather, simply be ourselves.”

For more information contact:

• Eva Nolle, Ceravoid, +27 79 838 6852, [email protected], www.ceravoid.com

• Natascha Pienaar, [email protected]

• Suzanna Alsayed, [email protected]

Lesley-Anne Kleyn is a business advisor working across a range of sectors, assisting clients to build their businesses into profitable, impactful and enduring entities. With many clients in the security services industry too, she is the ASIS International South Africa chapter board member heading up Women in Security. To join the conversation, contact her on +27 64 410 8563, or reach out on LinkedIn: www.linkedin.com/in/lesleyannekleyn


Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

AI-enabled tools reducing time to value and enhancing application security
Editor's Choice
Next-generation AI tools are adding new layers of intelligent testing, audit, security, and assurance to the application development lifecycle, reducing risk, and improving time to value while augmenting the overall security posture.

Read more...
2024 State of Security Report
Editor's Choice
Mobile IDs, MFA and sustainability emerge as top trends in HID Global’s 2024 State of Security Report, with artificial intelligence appearing in the conversation for the first time.

Read more...
Cyberthreats facing SMBs
Editor's Choice
Data and credential theft malware were the top two threats against SMBs in 2023, accounting for nearly 50% of all malware targeting this market segment. Ransomware is still the biggest threat.

Read more...
Are we our own worst enemy?
Editor's Choice
Sonja de Klerk believes the day-to-day issues we face can serve as opportunities for personal growth and empowerment, enabling us to contribute to creating a better and safer environment for ourselves and South Africa.

Read more...
How to spot a cyberattack if you are not a security pro
Editor's Choice
Cybersecurity awareness is straightforward if you know what to look for; vigilance and knowledge are our most potent weapons and the good news is that anyone can grasp the basics and spot suspicious activities.

Read more...
Protecting IP and secret data in the age of AI
Editor's Choice
The promise of artificial intelligence (AI) is a source of near-continuous hype for South Africans. However, for enterprises implementing AI solutions, there are some important considerations regarding their intellectual property (IP) and secret data.

Read more...
Super election year increases risks of political violence
Editor's Choice
Widening polarisation is expected in many elections, with terrorism, civil unrest, and environmental activism risks intensifying in a volatile geopolitical environment. Multinational businesses show an increasing interest in political violence insurance coverage in mitigation.

Read more...
Enhance control rooms with surveillance and intelligence
Leaderware Editor's Choice Surveillance Mining (Industry)
Dr Craig Donald advocates the use of intelligence and smart surveillance to assist control rooms in dealing with the challenges of the size and dispersed nature common in all mining environments.

Read more...
A long career in mining security
Technews Publishing Editor's Choice Security Services & Risk Management Mining (Industry)
Nash Lutchman recently retired from a security and law enforcement career, initially as a police officer, and for the past 16 years as a leader of risk and security operations in the mining industry.

Read more...
A constant armed struggle
Technews Publishing XtraVision Editor's Choice Integrated Solutions Mining (Industry) IoT & Automation
SMART Security Solutions asked a few people involved in servicing mines to join us for a virtual round table and give us their insights into mine security today. A podcast of the discussion will be released shortly-stay tuned.

Read more...