uShaka Marine World

Access & Identity Management Handbook 2004 Access Control & Identity Management

Project scope

R735-million total development with 22 000 m3 of marine tanks, Water Park, 12 000 m2 retail, 475 m beach frontage. Estimated paid attendance of 1,5 million per annum with Design Day of approx 8500 persons.

The history

Mirage Leisure and Development was the appointed development manager on the uShaka Marine World project responsible for the overall design brief and implementation. The company required an efficient access control, ticketing and counting system for the visitor paid areas at uShaka - ie Sea World and Wet and Wild World. This for a challenging situation - right on the beach.

The goal

Ease of access for the public and staff, yet secure control. To ensure a one to one correspondence between tickets sold and entrances made (reducing staff corruption), control of numbers to safe design levels and to have turnstiles and ticket systems able to cater for the Feasibilty Design Day numbers at both the ticket windows and the turnstiles, without having excessive wait time or congestion. Selected the Gateway Ticket System and Turnstar Turnstiles, Special Needs Gates, etc.

The benefits

User friendliness and efficiency. Stats as to visitor numbers in the gated areas at any one time. Self check of admissions against revenue. The gap between motivation and reward. What had to be done to get there?

Obstacles en route to a final solution

The late selection of the ticketing system by the park operator was one of them. Direct sunlight on barcode ticket readers resulted in excessive heat build-up.

The result

"The desired solution was achieved," says Mike Fraser. "With hindsight what we could have done differently was earlier determination of the ticketing system so as to integrate readers in a more visually pleasing way into turnstiles. We would also have investigated proximity tickets and done a full study on life cycle costs as such."

What gaps in the process could be identified as a warning to others, or as a guideline to best practice?

Fact file

Key service providers, products and solutions.

Development managers: Mirage Leisure and Development, Mike Fraser, 031 566 5546, [email protected]

Electrical engineers: CKR Wela.

Turnstiles: Turnstar, Mark Eardley, 011 786 1633, [email protected]

Ticketing system: Gateway.

Operators: uShaka Management Company.



Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Smart parking management platform
Access Control & Identity Management Asset Management, EAS, RFID
Parket builds a seamless bridge between supply and the ever-increasing, but fluid – and often temporary – demand for parking bays.

Read more...
Visible-light facial recognition terminal
ZKTeco Access Control & Identity Management Products
The SpeedFace-V5L [P] is a visible-light facial recognition terminal using intelligently engineered facial recognition algorithms and the latest computer vision technology.

Read more...
Facial and palm verification
ZKTeco Access Control & Identity Management Products
The ProFace X [P] supports both facial and palm verification, with a large capacity and rapid recognition.

Read more...
Glide Master High Security 90° Sliding Gate
BoomGate Systems Access Control & Identity Management Products
Boomgate Systems was asked to make a sliding gate that can turn 90 degrees. The gate had to offer high security and be vandal-proof.

Read more...
Informing, entertaining and communicating across your landscape
Evolving Management Solutions Access Control & Identity Management
For the first time, the attraction of large shopping malls with many stores, entertainment and food courts no longer offers enough appeal to attract customers.

Read more...
Suprema’s new BioStation 3
Suprema Access Control & Identity Management Products
The brand new BioStation 3 is not only Suprema’s smallest face recognition device to date, but it also comes packed with the largest variety of features.

Read more...
Suprema renews international privacy and security standard certifications
Suprema News Access Control & Identity Management
Suprema has simultaneously renewed two important international standard certifications regarding information security management (ISO/IEC 27001) and privacy information management (ISO/IEC 27701).

Read more...
SuperVision biometric access control
Integrated Solutions Access Control & Identity Management Products
SuperVision is a time & attendance (T&A) biometric access control system Fourier IT has been developing and enhancing for 18 years.

Read more...
Manage energy usage with Paxton access control
Paxton Access Control & Identity Management Products
Paxton provides access control systems that can integrate with existing infrastructure and manage a building’s energy-consuming activities to save energy and costs.

Read more...
Why Multi-Factor Authentication, universal ZTNA and Zero Trust matter
Access Control & Identity Management Cyber Security
Malicious cyber actors are experimenting with new attack vectors and increasing the frequency of zero-day and other attacks, according to Fortinet’s 1H 2022 FortiGuard Labs Threat Landscape report.

Read more...