Improved access control at City Office

Access & Identity Management Handbook 2004 Access Control & Identity Management

Project scope

Three factories/sites

One biometric enrolment station

Three Sagem MorphoAccess terminals

Approximately 100 employees

The history

City Office manufactures a wide range of office chairs from three factories located in different parts of Johannesburg. The company had reported ineffective time and attendance control based on keypads at two sites, and punchcard at one site. Very serious buddy clocking issues were identified at all three sites.

The existing solution needed to be enhanced in order to allow for accurate and reliable time and attendance based on biometric identification in order to eliminate the possibility of buddy clocking. And also to reduce the time taken by staff to access working zones.

The solution was proposed to the customer, and the customer was shown similar operational sites as references.

The goal

To effectively control and manage productivity and attendance of employees.

The solution

SAGEM biometrics-based identification system. One MorphoAccess reader at each of the three sites. One mobile Sagem Central enrolment system to enrol and mange fingerprint distribution and transaction downloading.

The benefits

More accurate and reliable access control based on biometric identification and authentication, and also to reduce the time taken by staff to access working zones.

Tenders, specs and implementation

The system was awarded to a preferred supplier based on a proposal submitted, reference sites visited, and customer service levels.

The entire system was designed, proposed, implemented and supported by a turnkey solutions provider.

Measuring progress

Progress was measured by determining the effects of the system on the wage bill, and the increase in attendance, less late comings and early departures from the workplace.

In summary

The business was losing money due to incorrect time and attendance data. A biometric-based time and attendance solution was chosen to eliminate fraudulent time and attendance transactions and increase productivity.

The nature of work done in one of the factories is such that certain employees use sandpaper to manually sand wooden components of the chairs. This type of manual work severely damages the fingerprints to a degree which caused most biometric systems to fail. The Sagem biometric system has however, proven to be very successful in these difficult conditions.

Fact file

Key service providers, products and solutions

Prime contractor: Fugen Technologies, George De Lange, 011 616 9101, [email protected]

Biometric products: Sagem Morpho range, distributed by Ideco Technologies, Gary Jones, 011 442 0064, [email protected]

City Office, Charles Tietge, 011 674 5560, [email protected]





Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

The power of PKI and private sector innovation
Access Control & Identity Management News & Events Government and Parastatal (Industry)
At the recent ID4Africa 2025 Summit in Addis Ababa, the spotlight was firmly on building secure, inclusive, and scalable digital identity ecosystems for the African continent.

Read more...
Biometric security key for phishing-resistant MFA
Products & Solutions Access Control & Identity Management
New FIDO-compliant USB, Bluetooth, and NFC BioKeys with biometric login and centralised management for phishing-resistant, passwordless multifactor authentication (MFA) for enterprise users.

Read more...
Gallagher Security releases OneLink
Gallagher Animal Management Products & Solutions Access Control & Identity Management
Gallagher Security has announced OneLink, a cloud-based solution that makes it faster, easier and more cost-effective to deploy security anywhere in the world, transforming how security can be delivered to remote sites and distributed infrastructure.

Read more...
Suprema unveils BioStar Air
Suprema neaMetrics News & Events Access Control & Identity Management Infrastructure
Suprema launches BioStar Air, the first cloud-based access control platform designed to natively support biometric authentication and feature true zero-on-premise architecture. BioStar Air simplifies deployment and scales effortlessly to secure SMBs, multi-branch companies, and mixed-use buildings.

Read more...
Continuous AML risk monitoring
Access Control & Identity Management Security Services & Risk Management Financial (Industry)
AU10TIX, launched continuous risk monitoring as part of its advanced anti-money laundering (AML) solution, empowering businesses to detect behavioural anomalies and emerging threats as they arise.

Read more...
The future of security: intelligent automation
Access Control & Identity Management AI & Data Analytics IoT & Automation
As the security landscape evolves, businesses are no longer looking for stand-alone solutions, they want connected, intelligent systems that automate, streamline, and protect.

Read more...
Smart automation is changing security
SA Technologies IntelliGuard Access Control & Identity Management
Security has come a long way from manual check-ins, logbooks, and standalone surveillance cameras. With the rise of intelligent automation, security is now faster, smarter, and more connected than ever.

Read more...
The future of security in South Africa
ATG Digital Access Control & Identity Management
Security technology is evolving rapidly, but is local innovation keeping pace? Some global players recognise the potential of South African products for international markets, but can our manufacturers and service providers thrive without external support?

Read more...
Integration enhances estate access control
Access Control & Identity Management
With one-third of residential burglaries starting at the front door, the continued seamless integration of Glovent’s estate management platform with Impro access control software is welcome news for estates.

Read more...
T&A in South Africa’s retail sector
ERS Biometrics Access Control & Identity Management
Using existing systems, ERSBio provides a practical and more cost-effective way for businesses to manage operations, reduce payroll mistakes, and enhance overall efficiency through innovative T&A processes.

Read more...










While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd. | All Rights Reserved.