Developing a culture of security

May 2003 News & Events

Developing a culture of security within a corporate environment depends on a lot more than just physical security measures. It relies on company core values, ethics, leadership and focused communication as key factors to play a role in creating an awareness of the detrimental effects of intra-organisational criminality.

This is the view of Mariaan van Kaam, executive director of VoiceIT South Africa, and an associate of corporate security management company GriffithsReid. "A culture of security implies the adoption of new ways of thinking and behaving when using and interacting within a company, be it in the boardroom, operational or backroom support units," Van Kaam says.

Only an approach that takes due account of the interests of all employees, the nature of their work, the sociopolitical pressures and an awareness of the corporate-wide importance of security, will deliver the fullest possible benefit to an organisation. "Employees have to be made aware of their personal responsibility for ensuring security," she says. "They must not only be aware of the relevant security risks and preventive measures, but be actively encouraged to assume responsibility and take steps to enhance the security of the company."

Programme of awareness

How then, is this to be achieved?

"Firstly, a conscious programme of awareness raising has to be implemented," Van Kaam says. "Awareness of the implications of intra-organisational criminality amongst employees is the first line of defence in corporate security. Employees must be made aware that criminality harms them directly in terms of lost opportunities, lowered salaries and so on."

Secondly, a programme should be instituted whereby employees are treated as responsible adults and tasked with the responsibility for preventing crime. "Employers we deal with are amazed time and time again at how positively employees respond when they are asked to take an interest in the well-being of their company," Van Kaam says. "There is a wealth of untapped goodwill out there, which just needs to be activated.

"Too often, management is hesitant to go down this path, thinking that all that employees want is more money. While this can of course never be discounted as a factor, our practical experience shows that when put to the test, financial rewards alone are not the dominating driver when employees discuss their working environment."

Thirdly, a suitable response mechanism must be put in place through which employees can report criminality. "This could be done through the provision of hotlines, anonymous tip boxes or direct contact, whatever the employee feels comfortable with," says Van Kaam. A report-back channel is critical to the success of any programme designed to counter intra-organisational criminality.

"Practical experience has shown that employees respond well to being given responsibility for security; on this must be built the fourth element of the creation of a security culture, namely an understanding and propagation of a culture of integrity, values and ethics throughout the company," says Van Kaam.

"Employees, from the management downwards, must be seen to be respecting the legitimate interests of others, as the very first guide in a culture of ethics. Once they realise that their action - or inaction - may harm others, crime will become a self-limiting exercise."

Security plan

The next step in building a security awareness culture is for management to design and implement a professional security plan. This could include physical preventative measures, but must also include elements of the staff motivational aspects discussed above. "Only a holistic approach to the problem will deliver a sustainable solution," Van Kaam says.

"Finally, a comprehensive security management team must be in place to ensure that all the carefully laid plans, ethics, guidelines and communication channels are actually maintained and implemented," she says. "This includes forward-looking responses to emerging threats, prevention, detection, and response to incidents, systems recovery, ongoing maintenance, review and audit."

"Included in this should be a continuous process of reassessment, where the effectiveness of policies can be reviewed and appropriate modifications can be made wherever necessary, in response to changing environmental issues," Van Kaam concludes.

For more information contact Mariaan van Kaam, VoiceIT South Africa, 011 954 1067.





Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Hytera supports communication upgrade for Joburg
News & Events Infrastructure Government and Parastatal (Industry)
By equipping Johannesburg’s metro police and emergency services with multimode radios which integrate TETRA and LTE networks, Hytera is bridging coverage gaps and improving response times across the city.

Read more...
The global generative AI market surpassed $130 billion in 2024
News & Events AI & Data Analytics
According to a new research report from the IoT analyst firm, Berg Insight, the Generative AI (GenAI) market grew substantially in 2024, experiencing triple-digit growth rates in all three major segments: GenAI hardware, foundation models, and development platforms.

Read more...
Your Wi-Fi router is about to start watching you
News & Events Surveillance Security Services & Risk Management
Advanced algorithms are able to analyse your Wi-Fi signals and create a representation of your movements, turning your home's Wi-Fi into a motion detection and personal identification system.

Read more...
ProtecLink 2025: Ithegi Electronics supports a safer, smarter security ecosystem
News & Events
If you are a security buyer, operations lead, or technology partner, do not miss ProtecLink 2025, to be held in Polokwane on 16 September 2025, at the Polokwane Royal Hotel.

Read more...
IZI Group acquires G4S Cash Solutions South Africa
News & Events
IZI Africa, a sister company within the IZI Group, has acquired G4S Cash Solutions (SA) following the receipt of all necessary regulatory approvals. This transaction marks a significant consolidation in the South African cash handling industry.

Read more...
Secutel maintains ISO certifications
News & Events Fire & Safety
Secutel Technologies has successfully recertified all four of its ISO standards, a reflection of its continued commitment to excellence, client trust, and operational integrity.

Read more...
SABRIC appoints Andre Wentzel as interim CEO
News & Events Financial (Industry) Associations
The South African Banking Risk Information Centre (SABRIC) has announced the appointment of Andre Wentzel as interim chief executive officer, effective immediately.

Read more...
Choicejacking bypasses smartphone charging security
News & Events Information Security
Choicejacking is a new cyberthreat that bypasses smartphone charging security defences to confirm, without the victim’s input or consent, that the victim wishes to connect in data-transfer mode.

Read more...
Paxton cuts emissions by over a third
Paxton News & Events
Paxton has announced a significant reduction in its carbon footprint, cutting emissions by 961 tonnes of CO2e in its 2023 second reporting year.

Read more...
Most wanted malware
News & Events Information Security
Check Point Software Technologies unveiled its Global Threat Index for June 2025, highlighting a surge in new and evolving threats. Eight African countries are among the most targeted as malware leaders AsyncRAT and FakeUpdates expand.

Read more...










While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd. | All Rights Reserved.