Securicor adopts new training methods

May 2003 News

Securicor (Africa) is changing the traditional top-down approach to training by removing the emphasis from teaching staff to focusing on coaching staff and constantly renewing their knowledge to meet new demands.

Hentie Truter, training manager Securicor, described coaching as a two-way process that placed mentor and learner on almost the same footing to shape their knowledge into solutions for day-to-day problems.

"Risk management and crime prevention are dynamic fields in which yesterday's knowledge and methods may already be outdated. Our experience shows that a process of sharing lessons learned and best practices is the most effective way to create new solutions for our customers' needs. This collective problem-solving approach will form the basis of the company's new learning approach."

Truter said Securicor Africa recognised that the company's future prosperity depended largely on the knowledge, attitudes, skills, expertise and motivation of its human resources. "Our vision is to instil a learning culture in our educational process in which knowledge and expertise are not enough. Security officers and managers must be able to take informed calculated risks, be flexible, have imagination, improvise and innovate. Learning has to be addressed in a situational environment, as close as possible to its practice, and based on problem-solving scenarios," Truter said.

To achieve these needs, traditional learning philosophies and techniques would not necessarily be effective.

"Our trainers will adjust their approach from instructing to coaching. Learning opportunities must be identified early and capitalised on in a business environment," Truter said. The most far-reaching impact the new training vision will have on junior staff is the creation of a personal network of colleagues, supervisors and mentors who can advance their personal learning curves.

For more information contact Securicor, 011 616 1218.





Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

SABRIC annual crime stats 2019
Issue 5 2020 , News
SABRIC, the South African Banking Risk Information Centre, has released its annual crime stats for 2019

Read more...
From the editor's desk: We're back!
Issue 5 2020, Technews Publishing , News
Welcome to the fifth issue of 2020. If years were people, 2020 would have been hung, drawn and quartered...

Read more...
XtraVision moves to new premises
Issue 5 2020, XtraVision , News
Hot on the heels of the company changing hands, XtraVision, a distributor of electronic security and fire solutions in Africa and South America, has relocated.

Read more...
20 years of innovation in security and biometrics
Issue 5 2020, Suprema , News
Founded in 2000, Suprema has built a sales network in over 140 countries and has over 1 billion users.

Read more...
Fidelity ADT and Vumacam join forces
Issue 5 2020, Fidelity ADT , News
Fidelity-ADT recently partnered with Vumacam to roll out a surveillance network of cameras across a number of southern suburbs in Johannesburg.

Read more...
Dahua launches ECO Partner Programme
Issue 5 2020, Dahua Technology South Africa , News
Dahua Technology has launched its new technology partner programme, the Dahua ECO Partner Programme.

Read more...
Suprema unveils Suprema G-SDK
Issue 5 2020, Suprema , News
Suprema’s latest software development kit (SDK), Suprema G-SDK, allows Suprema devices to be seamlessly integrated with third-party software.

Read more...
New smart alarm solution with video verification
Issue 5 2020 , News
IDS has released the 806, a new 8-zone alarm solution based on 20 years of experience and over 1,5 million IDS805 installations.

Read more...
From the editor’s desk: Sustaining security and sanity
Residential Estate Security Handbook 2020, Technews Publishing , News
Sustainability is a critical component of almost anything in these days of a tanking economy, boosted by COVID-19, which is given further emphasis by the economy being further hammered by the ‘cure’ for ...

Read more...
Gallagher launches Command Centre v8.30
Issue 5 2020 , News
Gallagher’s v8.30 release improves operator efficiency with enhancements to Command Centre Mobile and integrated third-party systems, and further supports health and safety obligations.

Read more...