printer friendly version

Fully integrated communications solution

SS Telecoms, in partnership with Mitel, has launched a fully integrated cloud communications solution that supports native, enterprise-grade voice and unified communication and collaboration (UCC) with multimedia capabilities.

A cloud solution provides deployment flexibility, reaching any employee, in any location, on any device. A cloud solution also allows rapid deployment of services and faster speed to market. A new feature or application can immediately be made available on a global basis, making the cloud the most scalable, cost-effective way to meet the challenges of device evolution today.

The SST solution includes MiVoice endpoints, MiCollab, MiTeam Meetings and iReCall PoPIA-compliant call recording and TMS reporting.

MiVoice endpoints

The 6900 IP Series is a suite of desk phones with clear audio, advanced features and a broad array of accessories to improve productivity and mobility in today’s modern business environment. Features include:

• Integration between your mobile and desktop devices.

• One-touch access to collaboration tools.

• HD audio quality.

• Sleek, modern styling with high-quality feel.

• Mitel grill – handset ribs for improved shouldering.

MiCollab

Mitel MiCollab simplifies the way employees talk, meet, and share information with others by bringing together essential communications and collaboration tools into a single solution. MiTeam Meetings provides persistent, virtual workspaces for team conversations, content sharing, and meetings.

PoPIA compliant call recording and TMS reporting

iReCall lets users manage their call recording needs with ease. Key benefits include:

• Secure, accessible data with cloud storage and backup.

• Unlimited, multi-level supervisory access.

• No third-party plugins needed to search and listen to calls.

• Flexible, comprehensive statistics on all call recordings.

• Reports and statistics available per user, extension or telephone number.

• Advanced analysis and automated report generation.

• Quick, automated report distribution via email.

• Full compliance with PoPIA, FICA, FAIS, SOX, PCI, NCA and CPA requirements.

Share this article:

Further reading: