John Lewis stores secured by Honeywell

July 2010 Access Control & Identity Management

WIN-PAK with Galaxy Dimension offer a robust security platform with increased functionality.

John Lewis Department Stores, one of the UK’s leading retail groups, has invested in Honeywell’s access control and intruder detection security solution. Orion Security Solutions, in collaboration with Dowling Blunt, a London-based security consultancy, installed the system in Liverpool.

This was a brand new installation owing to the fact that the entire Liverpool One complex was a new building project. As with any large retail organisation, John Lewis faces a myriad of security concerns including customer and staff protection, shrinkage, wastage and health and safety. It is therefore vitally important to have an intruder and access system that is able to react and control situations with optimum efficiency.

“The client was particularly interested in deploying a networked intruder and access system with Web access that had the potential to be rolled out at other stores around the country,” says Stephen Taylor, Orion Security. “WIN-PAK fits the requirement perfectly.”

The solution

The installation took place two months before the store opened. Orion’s team of engineers needed just three weeks to install the entire system.

Honeywell WIN-PAK access control solution and Honeywell Galaxy Dimension intruder alarm system were chosen for the project to create a more robust platform with increased functionality. Functions that have traditionally been connected by physical relays and input devices are now controlled logically over a network. Full-scale system management of single or multiple locations is possible, with the ability to move, control or share resources across multiple locations simply by logging on to a system.

“From a specification point of view, the important considerations are cost, functionality, system scalability and integration capability,” confirmed Jeff Scott of Dowling Blunt Consultants. “Honeywell ticks all of these boxes with WIN-PAK so it was a logical decision to propose its installation.”

The Honeywell WIN-PAK access control solution is managing three John Lewis department stores around the UK: Liverpool, Cambridge and Leicester. Each store has 18 access control doors, cashless vending and 200 alarm zones.

“The end-to-end service received from the consultants Dowling Blunt, the installers at Orion and the team at Honeywell exceeded my expectations,” stated Paul Newbury, development manager, Business Protection, John Lewis.

The benefits

The integrated access system provides many benefits:

* Cashless vending means that employees do not need to carry cash on their person while at work and are able to purchase food in the canteen by using their access cards. This reduces the likelihood of internal shrinkage/till theft and is managed by the WIN-PAK system controlling and monitoring the creation of cards and permissions.

* Alarm zones can be armed or disarmed when a card is read, this reduces false alarms and dynamically notifies security that the individual is in an access controlled zone. Cardholders can be managed over the three store locations via WIN-PAK. This is expandable and scalable if more sites need to be added, thus proving very cost effective for John Lewis. In the event of incidents, necessary manual overrides like 'lock and unlock doors', 'shunt/unshunt zones' and 'input points' can be managed from the WIN-PAK application.

This is an important feature in the event of a security breach or such incident. The dynamic floor plans of the store layout provide the John Lewis Business Protection team with a graphical user interface to view the alarm inputs and access control doors and the usage/incidents associated. This enables the operator to pinpoint where an incident may occur in the store.

“It has been a great investment as we are able to seamlessly expand the system in the existing sites or can add new sites without significant cost to the business,” added Newbury.

For more information contact Honeywell Systems Group, +44 1928 754023,,


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