Callguard chooses remote CCTV platform

June 2010 CCTV, Surveillance & Remote Monitoring

Callguard Security Services employs a number of different technology platforms to help manage its core business, which is the provision of unarmed security officers. One of these platforms provides the ability to remotely connect to a particular site using a SerVision remote CCTV DVR (digital video recorder) and visually verify that the communications received (via radio, telephone or other related technology) are correct.

Callguard uses SerVision Offsite Monitoring Platform to view live CCTV from its remote locations and use the video feeds to motivate and encourage their staff in real-time to perform at their best.

In 2008, the Callguard directors undertook a trip to IFSEC in Birmingham to source these various technologies and returned with a short list. This short list was generated by assessing the technical ability, user-friendly interface, ability to transmit imagery with low bandwidth, GSM and fixed line capabilities and cost effectiveness.

The next stop was to visit IFSEC South Africa to confirm local representation, serviceability and price. “The SerVision remote CCTV products certainly provide us with what we needed, as after investigation we found that SerVision’s video servers had been developed and optimised to stream live video over cellular and low bandwidth networks and are able to stream four frames per second on only one kilobyte per second of bandwidth. This aids dramatically in reducing the monthly operation costs associated with streaming live CCTV video into our control room. The SerVision product can be linked to our networks either by cable (ADSL or other) or cellular (USB Modem over GPRS, Edge or 3G), it has a simple interface for configuration, it has configurable inputs and outputs for triggers and reaction, and is priced at a level that does not adversely affect the business’ cash flow,” commented Lance Quiding, Callguard’s MD.

A number of Callguard’s installations are done internally for the direct benefit of the company to ensure the business and people are managed accordingly. This in turn benefits the clients through a high level of maintained service. Often the expense cannot be directly passed on to the client and it was for this reason that Callguard looked for the most cost effective, yet technically advanced product to do the job. Graphic Image Technologies (GIT), the local distributor of SerVision, was able to offer Callguard the SerVision products within competitive structures.

Quiding concluded, “We currently monitor CCTV cameras from numerous high-profile sites making use of all features the SerVision CCTV equipment offers. The service we receive from GIT and the user friendly products from SerVision play an important role in ensuring that Callguard Security Services provides security officers who perform above the industry norm.”

For more information contact Graphic Image Technologies, +27 (0)11 884 9570,,


Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Elvey partners with HALO
Elvey Security Technologies News CCTV, Surveillance & Remote Monitoring
Elvey Group has partnered with HALO Europe to provide Africa’s first body-worn solution with zero upfront costs. This includes an IP68-certified body camera and a 4G-connected device.

Regal announces new partnership
Regal Distributors SA CCTV, Surveillance & Remote Monitoring
Having a bird’s eye view of your surveillance data, with the capability to drill down to the details obtained via connected security solutions, is a game changer for security operators, companies and even officers on the ground.

Invisible connection and tangible protection via cloud
Dahua Technology South Africa Perimeter Security, Alarms & Intruder Detection CCTV, Surveillance & Remote Monitoring Products
Dahua Technology has launched its AirShield security solution that uses advanced, stable and reliable RF communication technology and cloud services, integrating alarm hubs, various detectors and accessories, with several software apps.

Hikvision expands solar-powered solutions
CCTV, Surveillance & Remote Monitoring Products
Hikvision is offering a portfolio of solar solutions, the 4G solar-powered camera kit, a wireless bridge, and mobile solar security tower solutions to assist in keeping remote and isolated areas safe in a simple, practical, and cost-effective way.

Affordable entry-level cameras from Dallmeier
Dallmeier Electronic Southern Africa CCTV, Surveillance & Remote Monitoring Products
Dallmeier has introduced the ‘E’ version of the DOMERA camera family, offering high image quality with 2 MP and 5 MP resolution, and providing detailed images even in low light conditions.

The importance of the operator’s frame of reference
Leaderware Editor's Choice CCTV, Surveillance & Remote Monitoring Security Services & Risk Management Mining (Industry)
The better the operator’s frame of reference and situational awareness, and the more informed they are in dealing with CCTV surveillance in the mining industry, the more successful they are likely to be in surveillance.

Enhancing surveillance on mines
Avigilon Technews Publishing Axis Communications SA Forbatt SA Hikvision South Africa Bosch Building Technologies Editor's Choice CCTV, Surveillance & Remote Monitoring Integrated Solutions Mining (Industry)
Smart Security approached a number of surveillance vendors to find out what the latest in surveillance technology is that can make a difference to security operations in mines, as well as general operations.

Surveillance to improve worker safety
Axis Communications SA Mining (Industry) CCTV, Surveillance & Remote Monitoring Integrated Solutions
With substantial deposits of mineral resources, mining is critical for South Africa’s economic growth and prosperity; however, mining can be dangerous, especially for the people working on the ground and in the shafts.

Radar-video fusion camera
Axis Communications SA CCTV, Surveillance & Remote Monitoring Mining (Industry) Products
The AXIS Q1656-DLE Radar-Video Fusion Camera device brings video and radar analytics together in AXIS Object Analytics to deliver detection and visualisation.

Centralised VMS for multiple sites
Mining (Industry) CCTV, Surveillance & Remote Monitoring
Dispersed mining operation relies on AxxonSoft for centralised video management as well as device health monitoring and the reliable distribution of analytics to various camera brands.