ISO 9001:2000 for Johnson Controls

April 2006 News & Events

Johnson Controls in South Africa has recently been approved for ISO 9001:2000 accreditation, providing the company and its customers with the assurance that its quality control processes are of the highest standard. This will result in improved products, service and delivery to its customers.

Johnson Controls has an existing international standards and procedure guide in place known as Business Operating System (BOS). This guide defines the processes and procedures around every aspect of Johnson Controls' business, ensuring a 'common thread' throughout the organisation. The company decided to further improve their quality assurance just over a year ago, and embarked on obtaining ISO 9001:2000 certification for all three of their divisions: Facilities Management; Projects, and Systems and Services (including Building Management and Security systems).

Johnson Controls was audited by BSI Management Systems, an independent certification and auditing company, resulting in BSI recommending Johnson Controls to be accredited with the internationally recognised quality management certification. A quality management system is a requirement before a company can embark on attaining this certification and includes everything from staff training to customer services; the design and development of products, purchasing of material and services and the delivery of these products and services. BSI Management Systems assessed Johnson Controls BOS quality management system against the ISO 9001:2000 standard and recommended accreditation, authenticating their system as one that adheres to the best possible practice and highest international standards.

Says Neil Cameron, divisional manager at Johnson Controls SA: "Johnson Controls already obtained ISO 9000:2001 certification internationally and we identified the advantages of leveraging the certification to a local level, providing our customers with the peace of mind that they are dealing with a professional and quality focused organisation.

Johnson Controls not only obtained the ISO certification for its central operation but also for its client sites that make use of their Facilities Management service, increasing the scope of the certification. Many businesses opt to only have their head office site certified but customers want the assurance that these practices are filtered down to a remote site level.

For more information contact Neil Cameron, Johnson Controls SA, 011 886 8997, neil.cameron@jci.com





Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Helping South African university students and staff to stay safe
News & Events
Buzzer is a free mobile app that allows users to quickly and easily report incidents of crime, violence, or harassment to campus security and other relevant authorities.

Read more...
Tech developments lead hologram growth in 2024
News & Events Security Services & Risk Management
Micro-lenses, micro-mirrors and plasmonics are among the rapidly-emerging optical devices that have evolved on the back of holographic and diffractive technologies, and are seen as part of the natural evolution of optical science by R&D teams.

Read more...
Trellix detects collaboration by cybercriminals and nation states
News & Events Information Security
Trellix has released The CyberThreat Report: November 2023 from its Advanced Research Centre, highlighting new programming languages in malware development, adoption of malicious GenAI, and acceleration of geopolitical threat activity.

Read more...
People are craving connection
News & Events
As 2023 nears its close, global security manufacturer Gallagher Security is sharing key observations from some of the year’s biggest industry events, chief among them the rising importance of community building these events facilitate.

Read more...
ePSiRA online system
PSiRA (Private Security Ind. Regulatory Authority) News & Events
[Sponsored] As part of the digitisation of the security industry, the Private Security Industry Regulatory Authority (PSiRA) introduced the ePSiRA online system, which allows clients to transact online.

Read more...
New generation of cyber-focused controllers
Gallagher News & Events Access Control & Identity Management Products & Solutions
The C7000 gives users an opportunity to leverage their hardware and firmware to build a platform designed to catapult their organisation into the future, with cybersecurity baked in from inception.

Read more...
New T&A terminal features revolutionary AI technology
Suprema News & Events Access Control & Identity Management AI & Data Analytics
Suprema has launched BioStation 2a, the world’s first deep learning-based fingerprint recognition solution, providing powerful access control features and an improved ability to extract templates from low-quality fingerprints.

Read more...
South African Cyber Risk Survey 2023
News & Events
Aon South Africa has released its 2023 Cyber Risk Survey for South Africa, providing insights on current trends in cyber risk governance practices being deployed by South African companies in various market segments.

Read more...
Africa Online Safety Fund announces grant winners
News & Events Information Security
The Africa Online Safety Fund (AOSF) has announced the winners of this year’s grants; among them are five organisations operating in South Africa to educate people about online risks.

Read more...
From the editor's desk: Convergence is real
Technews Publishing News & Events
      SMART Security Solutions has been talking about convergence for a long time; in other words, the intersection and even integration between the physical and information security worlds. Before writing ...

Read more...