One of the most important challenges faced by companies such as Technivision and CURA is to change the perception of customers and end-users on the requirements and features a product should offer. Both companies believe that many end-users and manufacturers still think of a DVR as a replacement for a simple multiplexer and video machine.
However, it is becoming more apparent that the efficiency and effectiveness of information is fast becoming the single most important differentiating factor in business today. It was with efficiency and effectiveness in mind that CURA developed its Exception Report Module, which comes standard with all iDVR products. The exception report mechanism is actually a well-defined and tested method of ensuring timely and accurate information of events raised within a security/surveillance environment. The capability created to supply an exception report stems from a concept introduced within the mining industry of South Africa and is better known within these environments as 'rules based security systems'.
The exception report mechanism of the iDVR, works on the same principle as these 'rules based security systems', and allows each security manager to define the parameters wherein personnel and business processes can operate without causing exceptions to a rule. In order to supply immediate feedback of such events, the CURA iDVR also includes on-site and off-site event notification mechanisms and a reporting mechanism that allows surveillance and security personnel to report on all exceptions raised. The final step in ensuring the efficiency and effectiveness of information is to supply the end-user with a report that highlights only the exceptions that occurred and the feedback given on the exception, which is called an exception report. All exception reports can be printed automatically or on request, ensuring effective, efficient and timely information to management.
For more information contact Johan Gerber, Technivision, 086 110 3030.
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