In-building destination management system

Access & Identity Management Handbook 2015 Products & Solutions, Access Control & Identity Management

The Otis CompassPlus destination management system can now be integrated with the Lenel OnGuard security system, managing access and movement throughout a building. Otis, a manufacturer and maintainer of people-moving products, and Lenel, a brand name in advanced security systems and services, are both part of UTC Building & Industrial Systems, a unit of United Technologies Corp. (UTC)

CompassPlus delivers a variety of benefits, including improved lift efficiency and performance, reduced traffic within a building and shortened waiting times for lifts. Through technology developed by Otis, the CompassPlus destination management system allows a user to make a request for a specific floor on the entrance hall screen. The system then directs the user to a specific lift.

Faster elevators

CompassPlus features Otis’ patented SmartGrouping technology that organises travel by grouping passengers and stops. While passengers going to the same destination are assigned to the same elevator, SmartGrouping also assigns elevators to serve a group of floors or a zone, resulting in faster and better-organised service. Studies show that CompassPlus technology allows passengers get to their destination 26 to 42 seconds faster than conventional destination management systems in an average 15 floor building.

When fully integrated with the Lenel OnGuard platform, CompassPlus offers additional benefits to building owners and tenants alike. The OnGuard platform, which integrates a full suite of security management technologies tailored to each customer’s specific needs, determines a user’s destination point through access card identification. When users swipe their card, the access control system will direct users to the appropriate lift. This integration offers the end user and customers a single solution, according to Mike Hodgson, business development director for Chubb Fire & Security, which is an installer of Lenel systems and a part of UTC Building & Industrial Systems.

“Through the Lenel OnGuard integrated platform, we are able to give our customers the best possible opportunity to deploy a seamless integration solution within the facility,” said Hodgson. “In addition to managing user access, the system can notify an operator monitoring the system and generate reports to determine who requested access and when. Should a CCTV system be integrated, a short video can be accessed showing the event to the operator, thereby improving security.”

Destination assurance

The OnGuard platform provides enhanced intrusion-based features including local area alarm state, burglary verified alarm support and late night support. The platform also boasts innovative configuration settings such as destination assurance, whereby lift users are monitored and allowed to get to the correct destination within a given timeframe.

“We can direct visitors to the right elevator and to the correct floor that they are authorised to go to at a specific date and time,” said Hodgson. “If they do not make it to their destination within a specific time, the control room receives an alarm. This manages the flow of people to the building and ensures they get to their destination.”

Hodgson notes evacuation and emergency functionality as another major benefit of the integrated platform.

“The platform supports functionality like mustering, a raw core system in the case of an emergency that enables us to see people who may have entered the elevators,” said Hodgson. “We can see where they are in that particular zone and that feedback is forwarded to the fire marshals in case of an emergency. At the end of the day, a customer is able to deliver a highly efficient and comprehensive service with the integration of CompassPlus and the Lenel OnGuard platform.”

For more information contact Chubb, +27 (0)11 878 6029, hayley.elwen@utc.com, www.chubb.co.za





Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Centurion raises the bar at HomeSec Expo
Centurion Systems News & Events Access Control & Identity Management Residential Estate (Industry) Smart Home Automation Commercial (Industry)
Centurion Systems unveiled its latest product lines at HomeSec Expo 2026, introducing SMART+, a simpler way for installers and end users to manage their Centurion installations - as well as a few new products.

Read more...
Transforming video surveillance into strategic intelligence
Secutel Technologies Products & Solutions Surveillance
In a world where risk moves faster, and operations are more interconnected than ever, you need more than footage — you need insight.

Read more...
Bringing fire safety closer to home
SafeQuip Fire & Safety Products & Solutions Smart Home Automation
SafeQuip’s latest product launch introduces two compact, disposable fire extinguishers for everyday use, one suitable for Class A, B, and C fires, the other rated for Class A, B and F fires.

Read more...
The role of safe storage in mitigating burglary and fire risk
Gunnebo Safe Storage Africa Products & Solutions Fire & Safety Smart Home Automation
Household burglary and fire remain amongst the most common threats to household assets in South Africa. Statistics South Africa’s 2024 Victims of Crime Survey reported approximately 1,5 million incidents of housebreaking in a single year.

Read more...
South African counter-drone system completes trials
Products & Solutions Perimeter Security, Alarms & Intruder Detection IoT & Automation
Pretoria-based military engineering company Centauri Technologies has announced that its TriAD counter-drone system successfully completed integrated, multi-layered C-UAS (counter-unmanned aerial system) capability trials in a vehicle-mounted configuration.

Read more...
From surveillance to insight across Africa
neaMetrics TRASSIR - neaMetrics Distribution Access Control & Identity Management Surveillance Products & Solutions
TRASSIR is a global developer of intelligent video management and analytics solutions, delivering AI-driven platforms that enable organisations to monitor, analyse, and respond to events across complex physical environments.

Read more...
Edge AI-powered night vision
Surveillance Products & Solutions
By eliminating the need for supplemental lighting, the VIVOTEK Chroma24 low-light full-colour AI camera series provides quiet, unobtrusive protection, while also reducing power consumption and minimising impact on people, ecosystems, and the environment.

Read more...
Access trends for 2026
Technews Publishing SMART Security Solutions RR Electronic Security Solutions Enkulu Technologies IDEMIA neaMetrics Editor's Choice Access Control & Identity Management Infrastructure
The access control and identity management industry has been the cornerstone of organisations of all sizes for decades. SMART Security Solutions asked local integrators and distributors about the primary trends in the access and identity market for 2026.

Read more...
Access data for business efficiency
Continuum Identity Editor's Choice Access Control & Identity Management AI & Data Analytics Facilities & Building Management
In all organisations, access systems are paramount to securing people, data, places, goods, and resources. Today, hybrid systems deliver significant added value to users at a much lower cost.

Read more...
Beyond the fence
Technews Publishing Fang Fences & Guards SMART Security Solutions Perimeter Security, Alarms & Intruder Detection Access Control & Identity Management
In a threat landscape characterised by sophisticated syndicates, harsh environmental conditions, and unstable power grids, a static barrier is no longer a defence; it is merely a brief delay.

Read more...










While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd. | All Rights Reserved.