After more than 30 years at the helm of access automation manufacturer, Centurion, co-founder Pat Dickens stepped down as the company’s MD at the end of March, with current sales and marketing director Richard Rohman being named as his successor.
From its humble, grassroots beginnings in a shed in Dickens and his wife Anne’s backyard, Centurion has grown into a vast access automation company with branches across South Africa as well as an international subsidiary, Centurion Systems West Africa, in Lagos, Nigeria. In 2016, Centurion became part of the biggest access automation group in the world, FAAC.
Centurion is an organisation that is built upon, and defined by a culture of honesty, integrity and productivity. Even now, as the torch is passed, Centurion remains rooted in its commitment to providing customer satisfaction at every touchpoint, whether through intuitive technology or after-sales support.
“Together, we have created a team with good ethics and values,” says Dickens, speaking from his office in North Riding, Johannesburg. “Our systems, processes and procedures are solid and able to adapt quickly to all but the most radical of curve balls that companies are being faced with in this ever-more volatile and changing world in which we live.
“The new order demands the passion, skill, knowledge and flexible thinking of next generation thinkers. The new team that has filled our shoes is young, adaptable, agile and diverse. I am totally confident in them because I have been privileged to work alongside them. They are the brains and energy source that have made Centurion what it is. They have been and remain the face and voice of Centurion that interfaces with customers and suppliers”.
Rohman brings with him an encyclopaedic knowledge of the gate automation industry, as well as a profound understanding of customer relations thanks to his years heading up the company’s sales and marketing team. According to Rohman, it is the intention of the new senior management team to hold the course that the current one has set.
“We will certainly endeavour to maintain and, in fact, improve upon everything that is being done right and correct those few things which some us of might feel are being done wrong. In other words, we will continue with our mantra, which is to grow through continuous improvement.”
For Dickens, Centurion has always been about people, and he concluded his message to stakeholders by thanking all those who helped grow the company into the formidable brand that it is today. “In conclusion, I want to thank you from the bottom of my heart for the support given to Centurion, but more especially to me personally, by all our wonderful staff, suppliers and customers. I shall miss all of you.”
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