classic | mobile
Follow us on:
Follow us on Facebook  Share via Twitter  Share via LinkedIn
 

Search...
Hi-Tech Security Solutions Business Directory
Residential Estate Security Handbook 2018


Agent Vi supports CAP’s anti-crime goals
November 2018, CCTV, Surveillance & Remote Monitoring, Integrated Solutions

Community Active Protection (CAP) was founded as a non-profit organisation in 2006 in response to these high levels of crime. From the outset, CAP has taken a proactive approach to crime prevention, recruiting highly capable teams to patrol streets, and motivating citizens to report suspicious activity to CAP’s command centre, a state-of-the-art control room that fields all calls and dispatches CAP Tactical Units. The CAP initiative has proven extremely effective, reducing crime in monitored areas by a reported 80% - 90%.

Additionally, in response to customer demand for reactive armed guards, in 2016, CAP created an off-site monitoring service, called CAP Smart Guard, which is deployed primarily at and around gated residences, as well as private homes, using privately owned cameras connected to the CAP network. CAP sought an intrusion detection solution for the Smart Guard service to increase the level of protection and response offered to their customers.

CAP Command Centre.
CAP Command Centre.

Intelligent intrusion solution

CAP deployed Agent Vi’s innoVi Remote Guarding software as a service (SaaS) to receive accurate and automatic detections of security breaches at the remote sites that CAP monitors.

Cameras at the remote sites are connected to the service via innoVi Edge, a compact appliance pre-loaded with Agent Vi’s video analytics, where initial video analysis is performed. innoVi Edge connects any ONVIF/RTSP IP camera to innoVi Core (a server hosted in the Agent Vi data centre) for high-level processing and data analysis.

CAP defines events of interest, including intruders entering private property, movement in sterile zones, and cars stopped in unauthorised areas. When innoVi detects such an event, innoVi generates an alert that is sent to CAP’s central monitoring centre and displayed in their Milestone XProtect video management software (VMS), along with an event clip that provides video verification of the security breach.

The alerts and clips are viewed by the CAP Command Centre operators in the XProtect Smart Client. At the same time, an image may be sent by CAP’s control room to the client’s mobile device. Operators quickly review the clip and decide on the best course of action.

Furthermore, in line with its proactive approach, CAP has begun to employ Agent Vi’s Deep Learning-driven Anomaly Detection capability. Agent Vi’s Deep Learning infrastructure trains on millions of real-life images taken from surveillance video, a product of 15 years of the company’s collected data. Based on this, the algorithm knows to classify different target types (person/car/object, etc.). Once connected to a CAP camera, the Anomaly Detection algorithm learns the specific scene, so that it ‘knows’ the ‘usual’ behaviour/patterns. The Anomaly Detection capability can then identify and alert the Command Centre to events that are ‘not usual’ – i.e., anomalous – without pre-configuration or pre-definition.

Satisfying results

CAP is highly satisfied with innoVi’s technology, performance and business model. According to CAP COO Sean Jammy, “We’re finding that innoVi’s performance at the property line is significantly better than other systems we’ve used. And that’s in complex environments like streets, gates, and the like.”

Having tested several other solutions, Jammy says, “This is the best analytics product we’ve seen. Almost all of the alerts we receive are accurate. With other products, it was the complete opposite. Agent Vi’s technology is astounding. I can’t say enough good things about it."

innoVi is camera-agnostic, able to connect through innoVi-Edge to any ONVIF/RTSP IP camera, with no need to replace existing cameras, leading to a savings in time and money.

Because of its proactive approach, CAP measures success in terms of events that have been averted due to alerts that enable a crime to be stopped before it occurs. “Our biggest success so far with innoVi is that not one of our monitored sites has experienced an incident of crime at the property line. This is thanks to multiple interventions by the CAP team, following innoVi detections and alerts.”

Another indicator is a high level of customer satisfaction. “We have some very discerning clients,” says Jammy, “and the number of compliments we’ve received is off the charts. People are really happy with the offering. We’re giving our clients a service that is more effective, significantly less expensive than a dedicated 24-hour guard, and that doesn’t escalate in cost. Plus, a human guard doesn’t include a perimeter detection solution.”

For its part, the recurring monthly revenue (RMR) model, in which customers are billed on a pay-per-use, per-month basis, as opposed to a one-time per license fee, is enabling CAP to add innoVi to existing and new CCTV deployments, while keeping operational costs low and under control.

“CAP was set up to protect community interests through proactive monitoring, making it the right fit for innoVi Remote Guarding,” said Ariel Frischoff, VP Sales EMEA and APAC at Agent Vi. “innoVi’s Deep Learning algorithm trains on millions of images extracted from real-life surveillance video. The result: a highly accurate event detection service that continues to improve over time. Because of this methodology, innoVi Remote Guarding is able to discover potential breaches that other solutions might miss.”

These continual learning and enhancement processes are key to achieving the best results, says Jammy. “Our success will be measured in providing an effective, sustainable solution over a long period.”

Solution specifications

Product: innoVi Remote Guarding

Application: Real-time intrusion detection and sterile zone monitoring

Customer: Community Active Protection

Vertical market: Remote guarding/enterprise

Agent Vi Partner: Milestone Systems’ Video Management Software

For more information, contact Saul Gold, Agent Video Intelligence, s.gold@agentvi.com


  Share via Twitter   Share via LinkedIn      

Further reading:

  • 2019 Internet of Things (IoT) Barometer
    March 2019, This Week's Editor's Pick, Integrated Solutions, IT infrastructure
    A majority of businesses that use IoT technology agree that it has either disrupted their industry or will do so in the next five years.
  • Video observation in the hotel industry
    March 2019, Dallmeier Electronic Southern Africa , Entertainment and Hospitality (Industry), CCTV, Surveillance & Remote Monitoring
    The best is just good enough: Hamburg's new luxury hotel The Fontenay relies on video security technology from Dallmeier.
  • Ideal operating temperature?
    March 2019, Leaderware, Technews Publishing, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring
    Walk into any CCTV control room in South Africa, whether in the middle of a heat wave or mid-winter, and you will probably see a number of operators wearing jackets, some huddled over slightly in an attempt to get warm.
  • Using security to enhance the customer experience?
    March 2019, Axis Communications SA, Fidelity ADT Security, ISDS, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Integrated Solutions, Security Services & Risk Management, Retail (Industry)
    Customer experience will overtake price and product as the key retail brand differentiator by the year 2020. Will the security industry be part of this transformation?
  • Intelligent video transforms the ­in-store experience
    March 2019, Hikvision South Africa, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Integrated Solutions
    The customer experience is more important than ever as retailers are striving to ­differentiate themselves in a challenging and crowded market.
  • IoT is convergence in action
    March 2019, Gijima Electronic and Security Systems (GESS), NEC XON, Technews Publishing, Axiz, G4S South Africa, This Week's Editor's Pick, Cyber Security, Integrated Solutions, IT infrastructure
    The Internet of Things gains more than enough attention these days, but the IoT demonstrates the reality of the convergence between the physical and cyber worlds, and physical security is part of it.
  • ISDS focuses on distribution
    March 2019, ISDS, News, Integrated Solutions
    David Heenan, MD of ISDS, told Hi-Tech Security Solutions that the company has restructured and will now focus on distribution and supporting its channel partners.
  • MIPS EMEA 2019
    March 2019, Milestone Systems, News, CCTV, Surveillance & Remote Monitoring, Integrated Solutions
    Milestone Systems will kick off Community Days 2019 (MIPS) in Copenhagen, with more than 1500 participants and input from leading industry professionals.
  • Secutel partners with Matrix Comsec
    March 2019, Secutel Technologies, News, CCTV, Surveillance & Remote Monitoring, Access Control & Identity Management
    Secutel Technologies announced it is the exclusive distributor of Matrix Comsec access control products and IP video management software in South Africa. Established in 1991, around 40% of Matrix’s ...
  • Cathexis appoints European BDM
    March 2019, Cathexis Technologies, News, CCTV, Surveillance & Remote Monitoring
    Rene Reinhardt has recently joined Cathexis EU as European business development manager.
  • Ski Dubai opts for Cathexis
    March 2019, Cathexis Technologies, Retail (Industry), CCTV, Surveillance & Remote Monitoring
    Cathexis delivers seamless integration of 279 IP cameras and the capability to integrate over 400 cameras in future to Ski Dubai.
  • A multifaceted approach to security
    March 2019, Bidvest Protea Coin, Retail (Industry), Integrated Solutions, Security Services & Risk Management
    The modern shopping centre can only be secured via a multifaceted approach to the security solutions deployed.

 
 
         
Contact:
Technews Publishing (Pty) Ltd
1st Floor, Stabilitas House
265 Kent Ave, Randburg, 2194
South Africa
Publications by Technews
Dataweek Electronics & Communications Technology
Electronic Buyers Guide (EBG)

Hi-Tech Security Solutions
Hi-Tech Security Business Directory (HSBD)

Motion Control in Southern Africa
Motion Control Buyers’ Guide (MCBG)

South African Instrumentation & Control
South African Instrumentation & Control Buyers’ Guide (IBG)
Other
Terms & conditions of use, including privacy policy
PAIA Manual
         
    Mobile | Classic

Copyright © Technews Publishing (Pty) Ltd. All rights reserved.