IP remote system monitoring

February 2018 Fire & Safety

System integrators manage numerous fire systems across various locations, in fact, the average system integrator manages around 88 systems. The time spent on maintenance calls and paperwork eats into profitability and with so many systems, it’s impossible to know what’s going on in real time. Transparency becomes the big challenge. IP technology from Bosch allows system integrators to provide seamless remote support and enhanced performance. Bosch Remote Services are a secure, efficient way to help monitor, maintain and service fire detection equipment remotely.

Remote connect

A secure remote Internet connection that enhances operations while reducing travel time, giving system integrators a remote overview of the systems in their care for configuration, service and troubleshooting. With an easy setup within 30 minutes, it facilitates better planning, execution and reporting of services, reducing response times and increasing customer satisfaction.

Remote maintenance

Remote maintenance delivers live fire system data, charts and data analysis tools for preventive maintenance, making service calls up to 25% more efficient. Stay connected with the panel while maintaining the system. Prepare detailed maintenance documentation while testing with a tablet-optimised interface. Service histories are stored within the Remote Portal, giving you more efficient record keeping and documentation, done simultaneously with maintenance.

Remote alert

To ensure safety and pre-emptively solve service queries, integrators and business owners can receive immediate SMS and email notification alerts directly from their installed devices, reducing reaction time to critical situations for additional peace of mind.

For more information contact Bosch Security Systems – South Africa & sub-Saharan Africa, +27 (0)11 651 9600, [email protected], http://africa.boschsecurity.com



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