Local manufacturer attains ISO certification

March 2016 Editor's Choice, Fire & Safety

Technoswitch, a local South African company with its headquarters in Johannesburg, has been designing, manufacturing, supplying and providing technical support on high quality fire detection products into sub-Saharan Africa for over 40 years.

At the beginning of 2014, after having analysed our position in the market using a SWOT analysis, a strategic decision was made to grow our local manufacturing section of the business to mitigate some of our exposure to the very volatile South African Rand exchange rate. As part of the manufacturing expansion programme, it was decided to implement a documented quality management system to assist and support the research and development team as well as manufacturing.

After speaking to many consultants and analysing the potential value-add of each, it was eventually decided to utilise the services of the South African Quality Institute (SAQI) and in particular, Jacques Snyders, (SAQI senior member) to assist Technoswitch with the quality management system implementation. It was always agreed between SAQI and Technoswitch that the reason for implementing a Quality Management System (QMS) was to add value and structure to the business, and not to simply have a certificate on the wall.

With this in mind, a process-based approach was adopted and used as the foundation of the QMS. This ensured that the QMS was tailored around our business processes and that everyone within the company would be able to see the benefits.

As the ISO 9001:2008 standard was the current standard during the system design, the requirements of that standard were used, but SAQI had cleverly identified that the new ISO 9001:2015 standard was imminent and elements of the new standard were incorporated into the design to make sure that, should we wish to change over to the new standard, the transition wouldn’t be difficult.

Technoswitch had always envisaged a time scale of 9-12 months for a proper implementation of the system, and so in October 2015, when the new ISO 9001:2015 standard was published, Technoswitch, together with guidance from SAQI, decided to adopt the requirements of the new standard. Many of the new requirements had already been included in the development of the QMS, such as ‘Understanding the context of the organisation’ and ‘Risk based thinking’. The transformation of the system to adhere to the requirements of the 2015 standard was, therefore, a relatively smooth process.

Once again, with advice from SAQI and after much comparative analysis, it was decided to partner with DQS as the certification body. The audit was conducted in mid-January and after closing out the minor findings, Technoswitch received their ISO 9001:2015 certification.

This has been a fantastic team effort where everybody from the GM through to the cleaning staff have all been involved in the successful implementation of the quality management system. We are extremely proud of achieving the certification, but are more excited about the improvements we have seen in our business as a result.


Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Are you your insider threat?
Technews Publishing Editor's Choice Security Services & Risk Management Commercial (Industry)
Insider threats are a critical aspect of risk management today, but what happens when it is the owner of the company acting fraudulently and making sure none of his staff can catch him?

Passion, drive and hard work
Technews Publishing Editor's Choice CCTV, Surveillance & Remote Monitoring Security Services & Risk Management
Colleen Glaeser is a leader in the security market, having made her mark in the male-dominated security industry through determination and hard work, along with a vision of making the world a safer place.

2022 trends in video surveillance
Eagle Eye Networks Editor's Choice CCTV, Surveillance & Remote Monitoring Integrated Solutions
Eagle Eye Networks predicts what will impact the video surveillance industry in the coming year and how to seize opportunities and forge a path to success, even amid ongoing uncertainties.

The impact of AI-enhanced video analytics on control room personnel
Leaderware Editor's Choice CCTV, Surveillance & Remote Monitoring
What impact do AI-capable detection systems have on control room staff, and do they mean a change in the demands on operators and the type of people you have in the control room?

To be or not to be, is that the objective?
Iris AI Editor's Choice CCTV, Surveillance & Remote Monitoring News
Gerhard Furter joins a discussion on the nature of sentience in artificial intelligence. Do we actually know what sentience is, or are we overestimating our human capabilities?

Leaning into the edge
Technews Publishing Axis Communications SA Forbatt SA Hikvision South Africa Editor's Choice CCTV, Surveillance & Remote Monitoring Integrated Solutions IT infrastructure
Video storage and analytical processing, with the help of artificial intelligence on the edge, is simple today with the powerful and advanced camera technology we have available.

The cybersecurity consolidation conundrum
Editor's Choice Cyber Security Healthcare (Industry)
Check Point discusses why less is sometimes more when it comes to securing your organisation from the innumerable cyberattacks happening every day.

Tracking surveillance into the future
Technews Publishing Bosch Building Technologies Cathexis Technologies Axis Communications SA Arteco Global G4S Secure Solutions SA Editor's Choice CCTV, Surveillance & Remote Monitoring Integrated Solutions
Hi-Tech Security Solutions asked six industry experts to join us around a table to discuss the state of the surveillance industry and where it is going.

The benefits of VSaaS
Technews Publishing Editor's Choice
Video Surveillance-as-a-Service promises to make life easier for customers as they will no longer have the hassles of hardware and software maintenance and they require less backup power. Hi-Tech Security Solutions asked David Arrikum if this is true.

Home automation hangs on security
Technews Publishing Vox ET Nice Editor's Choice
Home automation is poised for growth and is offering security companies many opportunities to develop open systems that integrate security and non-security products in one easy-to-manage platform.