The supermarket leader in Kuwait, Rawda & Co-op Society, has 16 branches making it the co-op in the country. The company contacted Atheer United, an authorised distributor of Hikvision to improve its overall security.
Atheer introduced Hikvision to the top management of Rawda by several presentations and demos and after getting the acceptance the company required a solution to:
* Monitor cashier areas in high resolution.
* Provide better surveillance and control for the exterior of entrance areas.
* Provide a better method to centralise security operations.
Ali Taleb, business development manager at Atheer noted that “a big focus was put on bringing high-resolution megapixel technology to every register. Rawda wanted to very clearly see the detailed exchange of money between customers and employees.”
Largely, this goal stemmed from a high incident rate of disagreements between customers and employees, as well as incidents of theft and balance issues with cashier trays at the end of employee shifts.
To reverse this trend to a proactive stance, Atheer chose Hikvision’s DS-2CD7153-E 2 MP Network Mini Dome Camera. Placed opposite each register, “Rawda management is now able to see what is happening in real-time and react accordingly. Most importantly, 2 megapixel resolution provides the means needed to achieve this goal,” noted Taleb.
Additionally, the DS-2CD7153-E’s 1/3-inch progressive scan CMOS and HD 720P real-time video give additional tools to make sure these images are clearly visible. With this new technology, Rawda has already seen a markedly improved situation at the registers, as well as far fewer incidents of dispute regarding these related issues.
Another goal helped with Hikvision technology was a better, and more secure, environment for both the main entrance and the general areas in front of the stores. In this case, it was the DS-2DF1-512 Network PTZ Dome that secured this environment.
Based on the fact that these areas are potentially very large, the DS-2DF1-512 was placed outside the store. As such, this model’s IP66 rating was a perquisite due to the challenging weather conditions Kuwait presents. In addition, due to the previously-noted issue of large coverage areas, Atheer assessed the DS-2DF1-512’s 12x optical zoom and its 360° endless pan range and -5°-185° tilt range as equally vital.
Taleb added, “This model not only provided tremendous value from an overall solution standpoint, but security personnel are able to completely control the DS-2DF1-512 with Hikvision’s DS-1100KI Network Keyboard, further adding convenience to the overall solution and drastically reducing training time requirements for Rawda personnel.”
Finally, the goal of streamlining all 16 individual branches’ security needs into one centrally-located control room was also facilitated by Hikvision. In this case, it was not a camera model, but NVRs. Specifically, three Hikvision NVR models: the DS-7608NI-ST, DS-7616NI-ST, and the DS-8632NI-ST NVR Series.
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