Dallmeier extends software maintenance up to 10 years

July 2026 Surveillance, News & Events

Dallmeier is expanding its software maintenance offering and now provides an additional maintenance package for cameras and recorders. This enables customers to keep their video security systems up to date for up to 10 years, while benefiting from long-term investment protection and planning reliability.

Long-term planning certainty is becoming increasingly important, especially for public sector organisations, operators of critical infrastructure, and companies with long investment cycles. With the new maintenance package, users can extend software maintenance by an additional five years, providing long-term protection against cybersecurity risks.

The new maintenance package is available for Panomera systems, single-sensor cameras, and recorders. Cameras already include five years of software maintenance as standard, and the new package extends this period to 10 years. For recorders, software maintenance can likewise be extended for up to 10 years.

Updates, upgrades, and security updates included

The maintenance package includes a licence for updates, upgrades, and security updates for the camera or recorder software for an additional five years. It also includes a licence for updates to the neural network used for object classification.

Known relevant CVE security vulnerabilities will be addressed through appropriate security updates throughout the entire software maintenance period, subject to technical feasibility.

“With the option to plan software maintenance for up to 10 years, we provide our customers with a high degree of investment protection and long-term planning certainty,” says Christian Linthaler, chief sales officer at Dallmeier. “This is an important factor for the sustainable operation of modern video security systems, especially in the public sector and for long-term security projects.”


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