Integrated information platform for risk management

March 2024 Editor's Choice, News & Events, Security Services & Risk Management

Online Intelligence recently launched version 7 of its CiiMS (Centralised Integrated Information Management System). Speaking to SMART Security Solutions after the launch event, the company’s Arnold van den Bout described the enhancements and services on offer in version 7.

Online Intelligence, formed in 2003, is a software and services provider specialising in configurable and integrated solutions for enterprise risk, security management, incident and investigative case management, and event/alarm monitoring. It now boasts clients globally, and its integrated solutions address their risk and security concerns.

CiiMS 7 is a complete interface redesign that makes it easier for clients to navigate and access the applications. These are all integrated to deliver a single platform for risk and intelligence. It is available as a cloud service or onsite for companies with sensitive information to protect – such as banks.

The new CiiMS Risk application is an enterprise risk management framework that integrates threat and risk identification, mitigation, and monitoring into the platform. Risks are categorised and measured by the traditional probability and severity categories and potential consequences, which can be displayed on a risk matrix chart. The application now also offers risk forecasting through its dynamic rules engine.

Old and new events captured in CiiMS can be evaluated at set intervals to see whether they fit any risk forecasting scenarios for the client and allow them to compare potential and actual consequences. The system is also integrated into over 100 third-party platforms in the risk and security market to capture and analyse all the data on one platform. The results include all relevant information that potentially impacts the user's risk profile.

Additional applications

CiiMS Signal Tower integrates with various systems, including alarm technologies, ANPR/LPR databases, guard monitoring systems, CCTV platforms, fleet management, IoT, and industrial control systems. It can be linked to more than one of these systems simultaneously, allowing for the processing of large data volumes and quick updates to dashboards, analysis, and reporting.

With all that data in one platform, users can easily search for events, known risks or potentially new risks, and drill down into granular information to assist in investigations. This leads to CiiMS Intel, an incident and investigative case management application, a central repository of incidents, profiles and investigation management data.

Not forgetting the mobile security and risk operators who require data and have information to share while away from their computers, CiiMS Go is a mobile app designed for on-the-go operations. Users can create occurrences and checklists, even when offline in areas with no coverage. An emergency SOS alarm is also part of the app, sending the user’s information and last known location to the Signal Tower application.

Threat intelligence

Risk management is not only an internal discipline, but also needs to be cognisant of external threats that can influence business operations, such as riots or fuel shortages. CiiMS supports integrating external threats, including forecasted or expected threats, ahead of time, allowing clients to take appropriate measures. AI is used to forecast and project correlations between the external environment and the business’s risk management, warning, for example, that a specific threat could impact operations in a certain manner.

The data used to determine the external threats is gathered from various informal and formal sources, as well as OSINT (open-source intelligence) sources. These risks are disseminated via the CiiMS platform and multiple other mechanisms, such as WhatsApp.

A short video highlighting the above and other features of CiiMS 7.0 is available on the Online Intelligence home page (www.onlineintelligence.co.za).




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Fire safety in South Africa
Technoswitch Fire Detection & Suppression Technews Publishing SMART Security Solutions Fire & Safety Security Services & Risk Management Editor's Choice
Fire safety is sometimes ignored, sometimes relegated to whatever is cheapest, and sometimes treated with the seriousness it deserves, given that it focuses on protecting life and assets. SMART Security Solutions asked Brett Birch, MD of Technoswitch, for some insights into the realities of fire safety in South Africa.

Read more...
Balancing secure access control and fire safety
Editor's Choice Access Control & Identity Management Fire & Safety
In modern building management, few topics create as much tension as the intersection between security access control and fire evacuation safety. Nichola Allen of G2 Fire sheds light on this delicate balance.

Read more...
A risk-based approach to fire safety
Fire & Safety Security Services & Risk Management Industrial (Industry) Agriculture (Industry)
A report by fire engineering consultancy ASP Fire is challenging blanket assumptions around combustible-core sandwich panels, arguing instead for a rational, risk-based approach that balances fire safety requirements with commercial realities in sectors such as agriculture, manufacturing and industrial processing.

Read more...
Preventing and suppressing lithium fires
SMART Security Solutions Technews Publishing Editor's Choice Fire & Safety Security Services & Risk Management Smart Home Automation
SMART Security Solutions asked Clyde Becker, director of Pyro Brand, for some insight into the mechanics of lithium-ion battery fire risks, especially thermal runaway, and to define a comprehensive, layered approach to fire detection and suppression.

Read more...
Duxbury Cybersecurity sharpens reseller offering
Duxbury Networking Information Security News & Events
Duxbury Networking has strengthened its Duxbury Cybersecurity business unit by adding WatchGuard and Cynet, giving South African resellers broader, more integrated coverage for the security risks customers are now asking them to address.

Read more...
Disconnect between confidence in identity security and operational reality
Access Control & Identity Management News & Events
New FIDO Alliance and HID study reveals gap between identity security confidence and reality; 94% of enterprises claim they can revoke employee access within 24 hours, yet 35% experienced delays or failures in the past two years.

Read more...
Paxton Solo training available to security installers
Paxton Access Control & Identity Management News & Events
Following the launch of Solo, Paxton’s brand-new access control system, the security manufacturer is rolling out dedicated Solo training sessions across South Africa to support security installers working with the system.

Read more...
Echoes of 2018? Follow-up on Woolworths explosions
Technews Publishing News & Events Security Services & Risk Management Retail (Industry) Facilities & Building Management
SMART Security Solutions follows up with Jimmy Roodt to find out more about an old connection to the Woolworths bombings from 2018. The investigation remains ongoing.

Read more...
Increase in cyberattacks on the manufacturing sector
Security Services & Risk Management News & Events Industrial (Industry)
According to a new Kaspersky ICS CERT report, in the first quarter of 2026, the percentage of industrial control systems (ICS) on which malicious objects were blocked reached 19,6% globally.

Read more...
Next-generation cash-in-transit vehicle
News & Events Security Services & Risk Management
Fidelity Services Group has unveiled a new, purpose-engineered Cash-in-Transit (CIT) vehicle designed to redefine crew protection, deter threats, and enhance operational resilience in an increasingly complex criminal environment.

Read more...










While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd. | All Rights Reserved.