Security and quality of service

Issue 2/3 2023 Surveillance

A centralised video surveillance system from Dahua Technology, involving more than 5000 cameras, installed at over 850 branches of Bank Alfalah, one of the top commercial banks in Pakistan. Vital International completed the installation.

Images from all cameras are recorded in real time onto Dahua NVRs at each branch, while images from six cameras at each branch are sent to a command and control centre in Karachi, which is manned 24/7, and where images are recorded onto 24-bay embedded video storage systems.

The bank branches were suffering thefts, robbery and vandalism, particularly in relation to their ATMs. The lack of a centralised system meant that bank branches were not performing to their capacity and were unable to monitor the branches in real time. In addition, the lack of recording capacity meant that there was no video evidence of incidents, such as thefts, robbery and vandalism, at branches.

Dahua Technology solution

The command and control centre features a 3 x 8 video wall featuring 55-inch modular video wall display units, workstation monitors and other Dahua equipment. Centralised recording on 24-bay embedded video storage systems, using Dahua Enterprise 8 TB hard disk drives, is stored for 60 days and ensures against data losses at branch level.

A range of 2-series dome and bullet cameras, as well as discreet, vandal-resistant pinhole cameras for ATMs, are managed via Dahua’s DSS video management software. The number of cameras per branch varies, but on average, each branch is equipped with 16 cameras.

Staff at the command and control centre monitor images during business hours, while outside those hours, the cameras’ built-in motion detection capabilities alert staff about potential incidents. The command and control centre has two roles: security monitoring, staffed by six operators at a time, and a service-monitoring department, which monitors service quality during bank opening hours.

Also installed at some branches are Dahua’s time & attendance and access control units in restricted areas such as cash vaults.

Benefits of centralised control

One of the main benefits for Bank Alfalah is having a centralised video surveillance and monitoring system for banking operations. Robberies and ATM thefts have reduced after installation of the surveillance system. The ATM cameras include skimming detection devices, which automatically alert the control centre to attempts at skimming fraud. Bank staff performance and customer service has been enhanced by the introduction of the centralised surveillance system, as has the general safety and security of bank personnel.

The management of Bank Alfalah is pleased with the new system and the benefits for the bank. Dahua provided the entire solution from the front-end cameras and NVRs, through to the software platform, video storage and display, demonstrating its strength in the global banking and finance sector.


Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Pentagon appointed as Milestone distributor
Elvey Security Technologies News & Events Surveillance
Milestone Systems appointed Pentagon Distribution (an Elvey Group company within the Hudaco Group of Companies) as a distributor. XProtect’s open architecture means no lock-in and the ability to customise the connected video solution that will accomplish the job.

Horn speakers from Sunell
Forbatt SA Products & Solutions Surveillance Residential Estate (Industry)
Horn speakers are an effective tool for actively deterring intruders from entering estates. By emitting loud, clear audio warnings, horn speakers can alert trespassers that they have been detected and are being monitored.

Sunell’s range of thermal cameras
Forbatt SA Products & Solutions Surveillance Residential Estate (Industry)
Thermal cameras offer significant value to estate security. Their ability to provide reliable surveillance in all lighting and weather conditions ensures continuous monitoring, providing a constant sense of security and reducing the likelihood of security breaches.

Integrating radar and surveillance
Forbatt SA Products & Solutions Surveillance Residential Estate (Industry)
Integrating radar with CCTV video systems significantly enhances estate security by providing long-range threat detection and comprehensive monitoring capabilities. This combination leverages the strengths of both technologies, offering several key benefits.

Sunell anti-corrosion cameras
Forbatt SA Products & Solutions Surveillance Residential Estate (Industry)
With Sunell’s anti-corrosion range of cameras, the initial investment in anti-corrosion CCTV cameras may be higher than standard cameras, but the long-term benefits outweigh the upfront costs.

Latest AI solution to manage guards
DeepAlert Products & Solutions Surveillance AI & Data Analytics
No guard at the guardhouse? Guard under duress? Guard asleep? DeepAlert’s AI technology delivers real-time alerts to mobile phones and video management systems, helping you manage your guards more effectively.

Axis advanced radar system
Axis Communications SA Products & Solutions Surveillance Residential Estate (Industry)
The Axis D2210-VE also offers a radar-video fusion model, combining the strengths of both technologies to provide comprehensive monitoring and enhanced situational awareness.

ONVIF launches new working groups for cloud, metadata and audio
News & Events Surveillance
ONVIF, the global standardisation initiative for IP-based physical security products, is announcing the formation of three new working groups to tackle standardisation work in cloud connectivity, audio, and advanced metadata.

Dallmeier receives ISO 27001 certification
Dallmeier Electronic Southern Africa Surveillance News & Events
Dallmeier has received ISO 27001 certification for its Information Security Management System (ISMS). The international standard for information security management ensures that companies meet the highest standards of data protection and data security.

AI camera for all-around AI solutions
Surveillance Products & Solutions
VIVOTEK has expanded its AI security business with the AI entry-tier 9383-Series network camera, a cost-effective solution that allows users to easily recognise attributes of people and cars, thereby enhancing operation and management efficiencies.