Who is responsible for cloud data?

Issue 2/3 2023 News & Events, Infrastructure


Byron Horn-Botha.

Arcserve Southern Africa has revealed the key findings of their annual independent global study. Conducted annually, the latest study found that 43% of IT decision-makers (ITDMs) falsely believe that cloud providers are responsible for protecting and recovering data in the public cloud. This misconception of data protection responsibility can lead to increased vulnerability, especially amid a growing cloud investment trend.

The Arcserve annual global survey uncovers a consistent misconception regarding the responsibility for data stored in public clouds. In 2019, 46% of ITDMs believed it was the cloud provider’s responsibility. The misconception persisted in 2020, with 44% believing the same, and now stands at 43% in the latest research. The research highlights several additional factors that reveal a concerning lag in data protection, including:

• Nearly two-thirds of ITDMs surveyed believe cloud backups are safer than on-premises backups.

• One-third reported poorly documented disaster recovery plans.

• Forty-one percent reported that their organisation’s disaster recovery plans were not updated.

Byron Horn-Botha, business unit head Arcserve Southern Africa says, “South African organisations need to understand that data protection and recovery responsibility lies with them, not with the cloud provider.”

Arcserve executive vice president of marketing, Florian Malecki, adds, “The time to act is now, particularly amid growing hybrid and multi-cloud adoption, as proven by our annual research, with some 82% of ITDMs expecting to increase hybrid cloud investments and 70% expecting to increase multi-cloud investment.”

For more information, contact Arcserve Southern Africa, +27 11 417 8641, Byron Horn Botha, [email protected], https://arcserve.com




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