Where does SA logistics stand as far as cybersecurity is concerned?

Issue 8 2022 Logistics (Industry), Security Services & Risk Management

South Africa’s logistics industry is battling a war on many fronts. Bad weather, equipment breakdowns and shortages and congestion continue to hamper the country’s ports, adding days to the supply chain and creating havoc downstream.

The conflict in Ukraine and the weakness of the rand are exacerbating the situation, with inflation skyrocketing to the detriment of consumers.

In addition, South Africa is now firmly in the cross hairs of cyber criminals. Antivirus provider Kaspersky’s research shows that ransomware attacks in South Africa doubled between January and April 2022 compared to the same period last year.

The 2021 cyberattack on Transnet was especially damaging, impacting ports, harbours and pipelines to the point that the state enterprise was forced to declare force majeure at several container terminals.

Lesiba Sebola, director of information technology at Bidvest International Logistics (BIL), says it is paramount to safeguard IT infrastructure given how central it has become to operations.

“The bottom line is the financial losses incurred. Transnet, not being able to operate their ports affects us, and obviously, if there are attacks in our own environment that necessitates downtime of the infrastructure, it would be difficult to conduct business.”

Sebola says the most prevalent form of attack is phishing, which seeks to get information from users. “You need a multifaceted approach to protecting your information. We have perimeter security, which involves firewalls, and with operating systems there is always updates you need to do, whether it is an operating system update or security update, to eliminate vulnerabilities the providers have identified.”

However, Sebola stresses that the most important aspect of cyber security is user awareness. “The majority of successful attacks happen here. If your users are not aware, it is like taking a key to your house and throwing it over the security fence for attackers to use.”

“At BIL, we have an online program where staff can learn about security and the different types of attacks: e-mail impersonations, for example. If they spot an e-mail that looks a bit suspicious, we have a special process they follow to alert us so that we can investigate. This forms part of our induction process and occurs on a quarterly basis.”

Like Sebola, Craig Rosewarne, MD of cyber security company Wolfpack Information Risk, believes everyone is at risk of cyberattacks. “You could be an individual, a non-profit, a small charity, it does not matter. The hacker does not care where the money comes from.”

“The harsh reality is that attacks cannot be prevented, but organisations can defend against them, provided they recognise the complexity of digital crimes and tackle them accordingly.”

For Sebola, this means continuously monitoring networks to establish any irregular patterns. “You have to have an incident response plan in place, but you also cannot have a prescriptive one that is generic. This plan will tell you who needs to be involved, who the contact people are, and not just from IT. You need to establish who is involved from legal, operations and the communications side, because there are various aspects that you want to consider.”

“When you have cyber insurance, part of the requirement is that you inform them of any breaches. It is important to keep logs from the IT side. Make sure you contain the attack so that you can preserve the evidence. This is important in terms of the analysis later on to prevent such a breach from happening again.”

Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Understanding the power of digital identity
Access Control & Identity Management Security Services & Risk Management Financial (Industry)
The way we perceive business flourishing is undergoing a paradigm shift, as digital identity and consumer consent redefine the dynamics of transactions, says Shanaaz Trethewey.

What you can expect from digital identity in 2024
Access Control & Identity Management Security Services & Risk Management
As biometric identity becomes a central tenet in secure access to finance, government, telecommunications, healthcare services and more, 2024 is expected to be a year where biometrics evolve and important regulatory conversations occur.

SA fleets face internal and external pressures
IoT & Automation Transport (Industry) Logistics (Industry)
Thousands of trucks clog South African border points and ports, causing shipping companies to levy congestion surcharges; fleet managers must enforce safety rules, develop comprehensive training programmes focusing on early warning systems and AI-powered technology

Integrated transportation security
Guardian Eye AI & Data Analytics Integrated Solutions Logistics (Industry)
HG Travel installs an AI-powered camera system integrated across 115 vehicles throughout a fleet comprising 160 vehicles of different sizes, along with predictive and self-monitoring tools to track tyre condition, fuel consumption and theft, and overall vehicle maintenance.

Tech developments lead hologram growth in 2024
News & Events Security Services & Risk Management
Micro-lenses, micro-mirrors and plasmonics are among the rapidly-emerging optical devices that have evolved on the back of holographic and diffractive technologies, and are seen as part of the natural evolution of optical science by R&D teams.

Simplify AARTO compliance for fleets
Guardian Eye IoT & Automation Asset Management Transport (Industry) Logistics (Industry)
While there are challenges around the management and implementation of the AARTO Amendment Act, there are also benefits that need to be understood today to ensure compliance and value tomorrow.

From damage management to false alarm prevention
Dallmeier Electronic Southern Africa Transport (Industry) Surveillance Logistics (Industry)
Video surveillance is undergoing an exciting evolution; today’s IP-based solutions can be fully integrated into digital systems. With the increasing integration of artificial intelligence (AI); logistics, in particular, can make processes more transparent and exploit previously untapped potential.

Protecting narrow areas in warehouse and logistics sites
OPTEX Facilities & Building Management Transport (Industry) Logistics (Industry)
Logistics facilities, warehouses and distribution centres are critical to the supply chain and any company’s business operation and assets. Any disruption can have enormous consequences, both functional and financial.

Logistics operators stand up to safety challenges
Logistics (Industry) Asset Management Transport (Industry)
The second annual Webfleet Road Safety Report for 2023 outlines common safety factors, challenges and solutions that South African transport operators face; deteriorating roads, poor vehicle maintenance, congestion and driver fatigue are common challenges.

Are you leaving money on the table?
Editor's Choice Security Services & Risk Management
How many customers have you helped since starting your business? Where does most of your new business come from? If the answer is not from your database’s existing customers, you might have a problem.