SA Security becomes a part of Fidelity ADT

Issue 3 2022 Security Services & Risk Management

Wahl Bartmann.

Fidelity ADT has announced that it has concluded an agreement with SA Security Alarms & CCTV and has taken over the monitoring and armed response contract from 1 July 2022. SA Security customers will now form a part of Fidelity ADT and this partnership will integrate customers into the Fidelity Services Group.

Wahl Bartmann, group chief executive officer of Fidelity Services Group, says it has been demonstrated that companies that have a consolidated area footprint are better positioned to provide a quality security service. Fidelity ADT provides customers with an integrated, proactive and robust security and guarding service in a localised community-driven environment, and works to proactively mitigate crime in the communities in which it operates, backed by a strong footprint in local areas.

This partnership provides an opportunity to bring a wealth of added diversified experience and security knowledge to customers and to deliver a far more integrated security offering.

“The transition will be relatively seamless for SA Security customers whose monitoring, armed response and guarding contracts will automatically be transferred to Fidelity ADT, with no change in the monthly fee. Fidelity ADT has already started contacting customers to schedule an appointment to replace their current transmitter with a new transmitter if required. This will link them directly to the Fidelity ADT 24-hour emergency control centre. From 1 July all alarm activations and queries will be responded to by Fidelity ADT armed response units and monitoring centres,” says Bartmann.

He assures all customers that service will continue as normal during the transition. In the coming weeks customers will see the gradual replacement of the SA Security branding as well as changes to armed response uniforms, vehicle branding and signboards.

“To all our new customers, our focus going forward is to build and further improve on the exceptional service and quality you have come to expect. As Fidelity ADT, we will continue to protect your property, assets and loved ones with passion, integrity and commitment based on localised, community focussed and cost-effective solutions that will keep you safe. You will also have access to all the value-added services we have rolled out across the group, like our Safe Entry Service, Emergency Medical Assistance, Fidelity FindU and the option of using SecureHome and SecureConnect, which you can control through your smartphone,” concludes Bartmann.

Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Is AI the game-changer for streamlining anti-money laundering compliance?
Financial (Industry) Security Services & Risk Management
In the aftermath of South Africa's recent grey listing, companies are now confronted with the imperative to address eight identified strategic deficiencies, while simultaneously reducing their financial crime risk through anti-money laundering compliance processes.

Five ways to reduce your cyber insurance premiums
Security Services & Risk Management News
With the global costs of cybercrime expected to soar to $13 trillion within the next five years, cyber insurance is booming as organisations try to mitigate the risk of financial losses.

Client satisfaction boosted by 85% at Thungela Mine
Thorburn Security Solutions News Security Services & Risk Management Mining (Industry)
Thorburn Security, a division of Tsebo Solutions Group, has announced its recent collaboration with Kwa-Zulu Natal security company, Ithuba Protection Services, as part of its Enterprise Supplier Development (ESD) initiatives across Africa.

Migrating to the cloud? Beware the many hurdles
IT infrastructure Security Services & Risk Management
While there are undoubtedly many benefits, there are also numerous hurdles to cloud adoption. Some of the biggest challenges revolve around managing cloud spend, understanding the cost components of cloud infrastructure, and how those costs can scale.

Key strategies for businesses in the face of cyber threats
Cyber Security Security Services & Risk Management
Businesses face severe financial and reputational consequences due to data breaches and daily website hacks, and not all organisations are adequately prepared to combat these escalating threats.

Planning for the worst is key to success
Technews Publishing Security Services & Risk Management
Planning for the worst is key to success when disaster strikes. Amidst frequent load shedding and often unpredictable stages of power outages, many businesses are concerned about the possibility of a total blackout.

Protecting South African systems through XDR cybersecurity
Cyber Security Security Services & Risk Management
Carlo Bolzonello, Country Lead for Trellix South Africa, discusses how the country can protect its valuable digital assets through the artificial intelligence-enabled Extended Detection and Response (XDR) cybersecurity approach.

[Sponsored] Protecting Against Ransomware Attacks: Lessons from Recent POPIA Fine
Cyber Security Security Services & Risk Management
According to Sophos' most recent ransomware report, an alarming 78% of the South African organisations that Sophos surveyed experienced ransomware attacks in the past year.

Kaspersky launches Professional Services Packages for SMBs
News Cyber Security Security Services & Risk Management
Kaspersky has announced the launch of a range of Professional Services Packages for SMBs, offering tailored support products that help customers get the most out of their cybersecurity resources.

AI-driven drones unleash new opportunities and risks
IT infrastructure Security Services & Risk Management
As AI-driven technologies continue to evolve, the incorporation of AI in drone capabilities has become a significant point of interest for many drone operators.