Supply chain woes

CCTV Handbook 2022 Surveillance

It’s no secret that the global supply chain is in a mess. Whether you blame it on COVID or conspiracy theories, the technology world is facing tough times when it comes to sourcing components. The physical security industry is no different.

Mark Kane.

An article published by Hi-Tech Security Solutions earlier in the year asked a few industry players about the issues they were facing and how they have had to ‘make a plan’ to keep their businesses going ( Many of the companies who foresaw the challenges and stocked up are now in a position where they are also reaching the end of their supplies and facing months-long delays in getting new stock. Panic mode is the norm in many procurement departments.

Sadly, some people were hoping to see an easing of supply chain issues this year, but if it happens it will only be late in the year, and more likely in 2023 – we hope.

Mark Kane, MD of Masc Solutions says the company has experienced significant delays in getting product, which has had a negative impact on several projects. “The effect has been more prevalent in our security division, whereas fire products seem more readily available.”

One of the plans SIs often make is to offer clients alternative products or brands, often making a deal with new suppliers to keep pricing steady. Kane says that Masc is sometimes hampered from following this approach because the rigid technical specifications for products are passed down from head office and local branches are not able to be flexible. “In other cases where there is flexibility, we do propose alternative products that are able to provide a similar or same result.”

Frustration and understanding

Masc clients are frustrated by the situation, however they do understand the global supply chain challenges to a degree. Kane adds that the fact that South Africa is located at the bottom of the African continent presents additional challenges. “We are doing all that we can to seek solutions for our clients, and to an extent we are in an advantageous position because we source certain products lines directly from the manufacturer.”

As noted above, there was hope that 2022 would see the supply chain woes easing and even getting back to an ‘almost normal’ level. However, based on feedback Masc is receiving from its international suppliers, Kane is not confident we will see improvements in the short term. “We are however hopeful as some suppliers seem to be more resourceful and are doing all in their power to adapt to the unprecedented challenges faced in these times.”

Resourcefulness is key to overcoming the current supply chain challenges, although if you can’t get a product you have to come up with an alternative. On the positive side, the co-operation among many (sadly not all) channel players has increased, new partnerships have been formed and the focus is now on delivering value to the end user instead of fighting for business or margin. The partnerships formed in these times are likely to extend well into the future when things are back to normal, which is great news for customers. When normality will return, however, is a question nobody can answer yet.


Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Pentagon appointed as Milestone distributor
Elvey Security Technologies News & Events Surveillance
Milestone Systems appointed Pentagon Distribution (an Elvey Group company within the Hudaco Group of Companies) as a distributor. XProtect’s open architecture means no lock-in and the ability to customise the connected video solution that will accomplish the job.

AI camera for all-around AI solutions
Surveillance Products & Solutions
VIVOTEK has expanded its AI security business with the AI entry-tier 9383-Series network camera, a cost-effective solution that allows users to easily recognise attributes of people and cars, thereby enhancing operation and management efficiencies.

Video Analytics Selection Guide 2024
The Video Analytics Selection Guide 2024 highlights a number of video analytics/AI solutions companies offer to enhance and optimise video surveillance operations.

Optimising your camera-to-operator ratio
Learning from critical data points in your security systems is the key to quality monitoring, effectively deploying resources, and scaling control room profitability. The golden equation is your true Camera-to-Operator ratio.

Storage Selection Guide 2024
Storage Selection Guide Surveillance
The Storage Selection Guide 2024 includes a range of video storage and management options for small, medium and large surveillance operations.

Directory of suppliers
The Directory of Suppliers and Solution Providers provides a selection of companies involved in various aspects of surveillance projects, from consulting to implementation and ongoing maintenance, as well as equipment suppliers.

From the editor's desk: AI and events
Technews Publishing News & Events
      Welcome to the 2024 edition of the SMART Surveillance Handbook. Reading through this issue will demonstrate that AI has undoubtedly made its mark on the surveillance industry. Like ‘traditional’ video ...

Perspectives on personal care monitoring and smart surveillance
Leaderware Editor's Choice Surveillance Smart Home Automation IoT & Automation
Dr Craig Donald believes smart surveillance offers a range of options for monitoring loved ones, but making the right choice is not always as simple as selecting the latest technology.

The TCO of cloud surveillance
DeepAlert Verifier Technews Publishing Surveillance Infrastructure
SMART Security Solutions asked two successful, home-grown cloud surveillance operators for their take on the benefits of cloud surveillance to the local market. Does cloud do everything, or are there areas where onsite solutions are preferable?

Cloud or onsite, a comparison
Astrosec Surveillance
In the realm of electronic security, the choice between cloud-based and onsite software solutions for offsite CCTV monitoring can significantly impact operational efficiency, cost-effectiveness, and overall effectiveness.