Supply chain woes

CCTV Handbook 2022 CCTV, Surveillance & Remote Monitoring

It’s no secret that the global supply chain is in a mess. Whether you blame it on COVID or conspiracy theories, the technology world is facing tough times when it comes to sourcing components. The physical security industry is no different.

Mark Kane.

An article published by Hi-Tech Security Solutions earlier in the year asked a few industry players about the issues they were facing and how they have had to ‘make a plan’ to keep their businesses going ( Many of the companies who foresaw the challenges and stocked up are now in a position where they are also reaching the end of their supplies and facing months-long delays in getting new stock. Panic mode is the norm in many procurement departments.

Sadly, some people were hoping to see an easing of supply chain issues this year, but if it happens it will only be late in the year, and more likely in 2023 – we hope.

Mark Kane, MD of Masc Solutions says the company has experienced significant delays in getting product, which has had a negative impact on several projects. “The effect has been more prevalent in our security division, whereas fire products seem more readily available.”

One of the plans SIs often make is to offer clients alternative products or brands, often making a deal with new suppliers to keep pricing steady. Kane says that Masc is sometimes hampered from following this approach because the rigid technical specifications for products are passed down from head office and local branches are not able to be flexible. “In other cases where there is flexibility, we do propose alternative products that are able to provide a similar or same result.”

Frustration and understanding

Masc clients are frustrated by the situation, however they do understand the global supply chain challenges to a degree. Kane adds that the fact that South Africa is located at the bottom of the African continent presents additional challenges. “We are doing all that we can to seek solutions for our clients, and to an extent we are in an advantageous position because we source certain products lines directly from the manufacturer.”

As noted above, there was hope that 2022 would see the supply chain woes easing and even getting back to an ‘almost normal’ level. However, based on feedback Masc is receiving from its international suppliers, Kane is not confident we will see improvements in the short term. “We are however hopeful as some suppliers seem to be more resourceful and are doing all in their power to adapt to the unprecedented challenges faced in these times.”

Resourcefulness is key to overcoming the current supply chain challenges, although if you can’t get a product you have to come up with an alternative. On the positive side, the co-operation among many (sadly not all) channel players has increased, new partnerships have been formed and the focus is now on delivering value to the end user instead of fighting for business or margin. The partnerships formed in these times are likely to extend well into the future when things are back to normal, which is great news for customers. When normality will return, however, is a question nobody can answer yet.


Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

AI technology to empower vertical markets
Dahua Technology South Africa Mining (Industry) CCTV, Surveillance & Remote Monitoring Products
Dahua WizMind is a full portfolio of solutions comprising project-oriented products that use deep learning algorithms to provide more business value to its global customers and deliver reliable and comprehensive AI solutions for vertical markets.

From the editor's desk: Get Smart
Technews Publishing News
Welcome to the fourth issue of Hi-Tech Security Solutions for 2023, which is also the first issue of Smart Security Solutions. As noted in previous issues, Hi-Tech Security Solutions has been rebranded to Smart Security Solutions.

Elvey partners with HALO
Elvey Security Technologies News CCTV, Surveillance & Remote Monitoring
Elvey Group has partnered with HALO Europe to provide Africa’s first body-worn solution with zero upfront costs. This includes an IP68-certified body camera and a 4G-connected device.

Success in business process best practices
Technews Publishing Kleyn Change Management Editor's Choice Integrated Solutions Security Services & Risk Management
This month we commandeer time with the woman who is spearheading our national conversation on Women in Security, Lesley-Anne Kleyn, to get to know the lady herself a little better.

Regal announces new partnership
Regal Distributors SA CCTV, Surveillance & Remote Monitoring
Having a bird’s eye view of your surveillance data, with the capability to drill down to the details obtained via connected security solutions, is a game changer for security operators, companies and even officers on the ground.

Invisible connection and tangible protection via cloud
Dahua Technology South Africa Perimeter Security, Alarms & Intruder Detection CCTV, Surveillance & Remote Monitoring Products
Dahua Technology has launched its AirShield security solution that uses advanced, stable and reliable RF communication technology and cloud services, integrating alarm hubs, various detectors and accessories, with several software apps.

Smart Security Solutions
Technews Publishing Products
Stop by the Smart Security Solutions stand at Securex and discover the new rebranded Hi-Tech Security Solutions. Given the realities in the market we face today, effective security is no longer a silo ...

Hikvision expands solar-powered solutions
CCTV, Surveillance & Remote Monitoring Products
Hikvision is offering a portfolio of solar solutions, the 4G solar-powered camera kit, a wireless bridge, and mobile solar security tower solutions to assist in keeping remote and isolated areas safe in a simple, practical, and cost-effective way.

How international cloud trends impact Africa
Technews Publishing IT infrastructure
Enterprises are realising that hyperscale cloud is better suited to development and not everyday business, while the bills have also grown significantly as their cloud needs have become more complicated and sprawled.

Affordable entry-level cameras from Dallmeier
Dallmeier Electronic Southern Africa CCTV, Surveillance & Remote Monitoring Products
Dallmeier has introduced the ‘E’ version of the DOMERA camera family, offering high image quality with 2 MP and 5 MP resolution, and providing detailed images even in low light conditions.