Gallagher delivers 10-year warranty

Issue 3 2021 News & Events, Access Control & Identity Management

Gallagher recently launched the Gallagher Care Plan, a tailored system and support package designed to deliver more value to Software Maintenance customers. Through Care Plan, customers will have access to added-value and benefits, including an extension of the current five-year hardware warranty on selected Gallagher security solutions, allowing customers total warranty protection for up to 10 years. As with a number of recent product and service offerings, Gallagher will provide Care Plan at no cost to customers in their Software Maintenance programme.

Gallagher Care Plan was developed in response to Gallagher’s Voice of the Customer programme, which highlighted an opportunity to help customers optimise their system configuration, gain a wider understanding of Gallagher solutions and maximise the value of their investment.

Through this new initiative, customers have access to support across four key areas: product releases and warranty, training, advisory services and development – complementing the support and service offerings they receive from their integrator.

Gallagher’s global general manager for security, Mark Junge, says: “Care Plan gives customers peace of mind that their Gallagher investment is optimised and protected now and in the long term.”

As part of Gallagher’s commitment to product training and education, Gallagher Care Plan offers online and in-person training courses for customers to gain a deeper understanding of how their security system works, helping customers use their solution in the best way for their site’s unique needs.

In the last 12 months, over 7000 security professionals around the world have enrolled in Gallagher’s online training certifications. Customer operator and administration training will continue to be made available through Care Plan at no additional cost, with further online courses being continually added.




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Pentagon appointed as Milestone distributor
Elvey Security Technologies News & Events Surveillance
Milestone Systems appointed Pentagon Distribution (an Elvey Group company within the Hudaco Group of Companies) as a distributor. XProtect’s open architecture means no lock-in and the ability to customise the connected video solution that will accomplish the job.

Read more...
SMART Estate Security returns to KZN
Nemtek Electric Fencing Products Technews Publishing Axis Communications SA OneSpace Editor's Choice News & Events Integrated Solutions IoT & Automation
The second SMART Estate Security Conference of 2024 was held in May in KwaZulu-Natal at the Mount Edgecombe Estate Conference Centre, which is located on the Estate’s pristine golf course.

Read more...
Next-generation facial recognition access control system
Enkulu Technologies Products & Solutions Access Control & Identity Management Residential Estate (Industry)
With a modern and innovative design, iDFace is the ideal device for monitoring and controlling people entering and exiting a building using facial recognition technology, including liveness detection, for enhanced security.

Read more...
Long-distance vehicle identification
Products & Solutions Access Control & Identity Management Residential Estate (Industry)
The STid SPECTRE reader can identify vehicles up to 14 metres away, across four traffic lanes, ensuring secure access to an estate without disrupting the traffic flow.

Read more...
Multi-modal access control solutions
Suprema neaMetrics Products & Solutions Access Control & Identity Management Residential Estate (Industry)
Suprema’s latest multi-modal access terminals are top-of-the-range, highly secure, easy to install, and easy to use. They feature biometrics, mobile access, and RFID and are both PoPIA and GDPR compliant.

Read more...
Battery-powered video doorbells
Ring Products & Solutions Access Control & Identity Management Residential Estate (Industry)
Ring has announced the latest addition to its line of video doorbells. The Battery Video Doorbell Pro builds on the capabilities of its predecessor, providing greater value and convenience for homeowners.

Read more...
Tackling estate entrance challenges
Turnstar Systems Products & Solutions Access Control & Identity Management Residential Estate (Industry)
The Velocity Raptor’s retractable spikes deter criminals from entering estate premises; equipped with LED lights, it provides visibility during the day and night, and in adverse conditions.

Read more...
HELLO visitor access management
Products & Solutions Access Control & Identity Management Integrated Solutions Residential Estate (Industry)
HELLO is an on-premises visitor and contractor access management solution designed to be fully integrated and complementary with smart, on-trend technologies, securing estates and businesses alike.

Read more...
Digital transformation in estate environments
Regal Distributors SA Products & Solutions Access Control & Identity Management Residential Estate (Industry)
Digital transformation has brought all users into digital processes across every industry and activity, interlinking activities and crossing industry boundaries. This complexity leads to significant changes in previously established workflows, especially in visitor management.

Read more...
Same old cables, new intercom
Hikvision South Africa Products & Solutions Access Control & Identity Management Residential Estate (Industry) Smart Home Automation
Retrofitting old residential complexes with a modern two-wire HD video intercom system is more than an upgrade. For many homeowners and renters, these systems represent a leap into the future.

Read more...