Gallagher delivers 10-year warranty

Issue 3 2021 News, Access Control & Identity Management

Gallagher recently launched the Gallagher Care Plan, a tailored system and support package designed to deliver more value to Software Maintenance customers. Through Care Plan, customers will have access to added-value and benefits, including an extension of the current five-year hardware warranty on selected Gallagher security solutions, allowing customers total warranty protection for up to 10 years. As with a number of recent product and service offerings, Gallagher will provide Care Plan at no cost to customers in their Software Maintenance programme.

Gallagher Care Plan was developed in response to Gallagher’s Voice of the Customer programme, which highlighted an opportunity to help customers optimise their system configuration, gain a wider understanding of Gallagher solutions and maximise the value of their investment.

Through this new initiative, customers have access to support across four key areas: product releases and warranty, training, advisory services and development – complementing the support and service offerings they receive from their integrator.

Gallagher’s global general manager for security, Mark Junge, says: “Care Plan gives customers peace of mind that their Gallagher investment is optimised and protected now and in the long term.”

As part of Gallagher’s commitment to product training and education, Gallagher Care Plan offers online and in-person training courses for customers to gain a deeper understanding of how their security system works, helping customers use their solution in the best way for their site’s unique needs.

In the last 12 months, over 7000 security professionals around the world have enrolled in Gallagher’s online training certifications. Customer operator and administration training will continue to be made available through Care Plan at no additional cost, with further online courses being continually added.

Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Paxton opens first experience centre in South Africa
Paxton News Access Control & Identity Management
The new Paxton Experience Centre in Johannesburg is now open and welcoming security installers and end users who want to see Paxton’s products in action.

Paratus signs re-seller agreement with Starlink for Africa
News IT infrastructure
Pan-African telco and network services provider Paratus Group announced it has entered an agreement as a distributor for Starlink’s high-speed services across the African continent, available immediately in Mozambique, Kenya, Rwanda and Nigeria.

4IR is opportunity
In South Africa, digitalisation remains ‘at a nascent stage’ which means significant work still has to be done when it comes to addressing skills development around 4IR in the country.

Five ways to reduce your cyber insurance premiums
Security Services & Risk Management News
With the global costs of cybercrime expected to soar to $13 trillion within the next five years, cyber insurance is booming as organisations try to mitigate the risk of financial losses.

Client satisfaction boosted by 85% at Thungela Mine
Thorburn Security Solutions News Security Services & Risk Management Mining (Industry)
Thorburn Security, a division of Tsebo Solutions Group, has announced its recent collaboration with Kwa-Zulu Natal security company, Ithuba Protection Services, as part of its Enterprise Supplier Development (ESD) initiatives across Africa.

Fidelity SecureFire steps into critical fire response space
News Fire & Safety
With the majority of fire stations around the country being crippled by a lack of resources to offer effective responses, Fidelity Fire Solutions has launched its own ‘first responder’ model, Fidelity SecureFire.

Securing a luxurious residential estate
Turnstar Systems Residential Estate (Industry) Access Control & Identity Management
Turnstar Systems recently partnered with Balwin Munyaka Residential Estate to secure the entrance to its Crystal Lagoon, ensuring only authorised residents and guests can access the site.

The state of edge security report
News IT infrastructure
Edge computing has grown from being a niche use case in a handful of industries to offering a major opportunity for enterprises across industries to spread computing power around the world.

CHI selects NEC XON as trusted cybersecurity partner
News Cyber Security Industrial (Industry)
CHI Limited, Nigeria's leading market player in fruit juices and dairy products, has engaged in a strategic cybersecurity partnership with NEC XON, a pan-African ICT systems integrator.

Collaboration delivers integrated and holistic security
Guardian Eye CCTV, Surveillance & Remote Monitoring News Integrated Solutions
Guardian Eye and Lytehouse have partnered to integrate their speciality solutions and provide a holistic security offering that overcomes the fragmentation of security systems and services.