An integrated, multi-faceted approach

Residential Security Handbook 2021: Smart Estate Living Integrated Solutions

Crime levels and wealth disparity in South Africa have given rise to the establishment of numerous residential estates across the country. These estates are sought after by middle- and upper-class South Africans and, as such, become the target of criminal enterprises. The protection of these spaces requires an integrated, multi-faceted approach combining technological and human interfaces.

A residential estate consists of various stakeholders and the requirements of these stakeholders can be contradictory and often at conflict with each other. For instance, the residents demand security and protection from criminals and potential threats while requiring unhindered access for themselves and visitors. The role of the system integrator and security provider is to balance these requirements and the integration of various systems achieves this. In order to understand why, one must look at the main components of a secure, smart estate solution.

Components of a secure estate

First and foremost, the estate must provide a secure living environment for those within it. This is achieved through perimeter protection, including electric fencing, high-resolution cameras, thermal cameras and video analytics. These technologies bombard the control room with information concerning the perimeter of the estate.

The second crucial aspect is access control for residents. This needs to be reliable and efficient. Several technologies are ideal in this scenario including wave, licence plate and facial readers. These technologies can further secure an estate and link drivers and vehicles. Once again, the control room must monitor thousands of access requests, generate exception reports, and investigate incidents using both the access control system and video management platform. This puts further strain on the control room and the operators therein.


Nicholas Luksich.

Finally, security needs to manage the access of visitors to the estate. This is challenging, as one must ensure the integrity of the estate’s security remains intact while maintaining an acceptable user experience for the visitor. This requires the introduction of a third interface, being an estate-based visitor management system. These systems are designed to improve the user experience for both the guest and the resident, but may not place the challenges faced by security at the forefront. Thus, an integrated approach is required.

Integrating technology and people

The key to an integrated solution is not the removal of the human factor. Instead, it should be the improvement of human interactions with the system to provide useful outcomes and an efficient use of people. This will also result in a return on investment for the customer, as control room and security personnel requirements can be reduced.

The control room environment has moved beyond a video wall consisting of hundreds of cameras. Video analytics and unusual behaviour detection can be used to filter events while ‘best-of-breed’ devices can be placed on the edge to process these analytics. The integration of access control events into the video management system, or vice versa, further simplifies the control room operator’s job. The association of video to access events improves security’s reaction to incidents and improves the turnaround time on investigations and reports. The integration of visitor management data further assists in this regard.

In summary, the integration of various systems in the smart estate environment improves the efficiency of the control room operators. This means the security personnel can focus on their core responsibilities. The result is that all the stakeholders within the ecosystem are happier. Residents can enjoy the safety and security of estate living, pre-approved visitors gain access through a simple, user-friendly interface, the control room (if efficient and proactive) and the estate is able to save on costs and see a return on investment for the electronic security equipment deployed.


Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Cyber resilience is more than cybersecurity
Technews Publishing Cyber Security Integrated Solutions IT infrastructure
Hi-Tech Security Solutions held a round-table discussion focusing on cyber resilience and found that while the resilience discipline includes cybersecurity, it also goes much further.

Read more...
A key to urban transport challenges
Axis Communications SA Transport (Industry) CCTV, Surveillance & Remote Monitoring Integrated Solutions Logistics (Industry)
There are many enabling technologies that can impact transportation in South Africa, but a good place to start is by considering the applications for smart physical technology with the ability to collect and respond to data.

Read more...
Hikvision aims for solutions
Technews Publishing Hikvision South Africa Editor's Choice CCTV, Surveillance & Remote Monitoring News Integrated Solutions Conferences & Events
Hikvision recently held a roadshow titled Industry X, where the company highlighted its latest products and solutions, supported by partners and distributors.

Read more...
Technology and the future of security installation in South Africa
Editor's Choice Integrated Solutions Security Services & Risk Management
What are the technologies and trends shaping installation, service and maintenance teams globally, and how will they shape South African businesses today and in the future?

Read more...
Upgraded security and AI monitoring at upmarket estate
Watcher Surveillance Solutions Editor's Choice CCTV, Surveillance & Remote Monitoring Integrated Solutions Residential Estate (Industry)
Estate upgrades and enhances its security through a partnership between surveillance specialist Watcher and the incumbent guarding company.

Read more...
Streamlining processes, integrating operations
Security Services & Risk Management Integrated Solutions Transport (Industry) Logistics (Industry)
With Trackforce Valiant, Airbus now has one single platform that connects its security guards, supervisors and management across its organisation.

Read more...
Nomad launches early adopter programme
Editor's Choice News Integrated Solutions Smart Home Automation
Participants in Nomad’s Early Adopter Programme will receive 10% of their volume order to facilitate testing before the commercial launch later this year.

Read more...
Improve data connectivity in fleet management
Flickswitch Transport (Industry) Integrated Solutions Products
While the market is still dominated by tracking systems, more advanced fleet management solutions are gaining traction on the market.

Read more...
IoV – the cutting edge of vehicle automation
Integrated Solutions IT infrastructure Transport (Industry) Logistics (Industry)
Today’s cars have become bona fide connected machines and not merely an extension of our mobile devices such as smartphones.

Read more...
Understanding what an IoT platform is
Trinity IoT Integrated Solutions
In an increasingly mobile-first, digitally driven global economy, IoT platforms are becoming commonplace. But what is an IoT platform, and what makes one better than the other?

Read more...