Alarming increase in truck hijackings

Issue 9 2020 Security Services & Risk Management

An alarming increase in truck hijackings has raised a red flag for fleet owners to be extra vigilant over the festive season. Innovative solutions like the MiX Track and React bureau service from MiX Telematics assist fleet operators in providing additional safety and security measures for drivers and cargo during this peak trading period.

The national crime statistics for the July to September 2020 period recently released revealed that there has been a 32% increase in truck hijackings compared to the same period in 2019. This concerning trend is reiterated by the Statista research department, indicating that there were 1202 truck hijackings in South Africa during the past fiscal year from 1 April 2019 to 31 March 2020, representing a 46% increase in truck hijacking incidents since 2012. Based on the recent crime statistics, however, this will spike even further during this fiscal year.

While certain crimes are showing a downward trend, the sharp rise in commercial crimes such as truck hijackings and cash-in-transit heists is noticeable on a national level. Although all major urban centres reported increases, Johannesburg’s metropolitan precincts saw a 52% increase in truck hijackings and a 5% increase in car hijackings, which is higher than any other South African city.

To help mitigate and manage the risks around hijackings, MiX Telematics offers a specialised 24/7 eyes-on-screen service where skilled agents proactively co-manage risk indicators in real time. Incidents like hijackings and vehicle theft are actioned and escalated immediately, increasing driver, vehicle and cargo safety. Year-to-date, MiX has seen a 9% increase in vehicle hijacking incidents on its fleet customer base compared to 2019, a figure that is steadily rising given the challenging economic times we find ourselves in as well as the increase in vehicle deliveries due to peak season activities.

“In a recent incident, a truck carrying a load of diesel worth half a million Rand was recovered after the Track and React agent assisted the driver that pressed the panic button during the hijacking. The Track and React team has recovered millions of Rands worth of cargo and assisted with 11 recoveries, a 100% success rate, for this specific client over the nine years of being a MiX customer,” says Gert Pretorius, MD for MiX Telematics Africa.

With regards to all trucks that benefit from MiX’s Track and React service, over the last year, MiX’s recovery rate has been 97%. This illustrates the effectiveness of an outsourced fleet monitoring bureau to proactively manage the fleet and drivers in real time. The agents respond to critical driving events as soon as they occur to not only assist the driver in an emergency situation but also reduce risky driving behaviours that may be detrimental to the safety and productivity of the fleet, such as speeding, distracted driving, unauthorised stopping on route and not resting on long journeys.

In challenging times such as the trucking industry is facing currently, increased visibility and greater control over what happens when the drivers are out on the road can make the difference for a business to survive until the economy turns around.

For more information contact MiX Telematics,,

Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Communication in any situation
Issue 8 2020, Elvey Security Technologies , Global Communications , Security Services & Risk Management
Global Communications offers an industry-first with five-year warranty on select Kenwood two-way radios.

The year resilience paid off
Issue 8 2020 , Editor's Choice, Security Services & Risk Management
Hi-Tech Security Solutions spoke to Michael Davies about business continuity and resilience in a year when everything was put to the test.

Embracing machine learning in every vertical
Issue 9 2020 , Security Services & Risk Management
Machine learning (ML) has become more commonplace in enterprises as the number of areas where it is effective grows.

Managing guarding staff
Issue 9 2020, OnGuard , Security Services & Risk Management
Making sure that security staff are managed to the fullest and that the mandate from the client is met and professionally managed is critical to retaining customers.

Ransomware insurance is here
Issue 9 2020, Cyber Security South Africa , Security Services & Risk Management
CSSA, MyCyberCare and Commercial Crime Concepts join forces to launch a standalone ransomware insurance offering.

How many wrongs make a right?
Issue 9 2020, Alwinco , Security Services & Risk Management
Most buildings, whether corporate buildings, shopping centres, homes, estates and so on, are designed and built without security and crime in mind.

Factors affecting the success of criminal and disciplinary cases
Issue 9 2020 , Security Services & Risk Management
Sonja de Klerk discusses the factors that determine whether a criminal or disciplinary case can be successfully prosecuted or argued.

PoPIA is imminent, are you ready?
Issue 9 2020 , Security Services & Risk Management
After nearly a decade of ‘it’s nearly here’ the Protection of Personal Information Act’s (PoPIA) arrival is genuinely imminent.

When not just any battery will do
Issue 9 2020 , Security Services & Risk Management
Only high-quality batteries from reputable suppliers should be used for security and other mission critical equipment to avoid potentially costly failures.

Can you monitor employees without losing their trust?
Issue 9 2020 , Security Services & Risk Management, Training & Education
Monitoring employees who are working remotely can be a tricky task if you want to ensure productivity and commitment without destroying trust and morale.