In case of emergency

Issue 9 2020 Products

Vox ICE (In Case of Emergency) sees the international best practice of SeniorAdom combined with the local expertise and insights of Vox to deliver an affordable and user-friendly solution that addresses the problem of monitoring the elderly who live independently at home.

Designed and developed by professionals from the medical, paramedical and social sectors, Vox ICE consists of:

● Motion sensors that are installed at strategic places inside the house.

● Sensors to be placed at frequently used doors such as the front and back entrances.

● A wearable geolocation device.

This non-invasive solution runs movement data captured by the sensors through a deep learning engine that builds trends and events around the elderly person living on their own. Once an event outside the norm takes place, for example a fall or not locking the back door after a certain amount of time, an alert is sent to a predefined list of emergency contacts. This can either be the next of kin, a neighbour, a caregiver or an emergency response.

Within weeks, Vox ICE learns the habits and behaviours of the person it monitors and flags any potential issues in real time before they become catastrophic.

The pendant doubles as a panic button but can also send an alert if the person moves outside a specified area. It features an accelerometer that detects rapid movements based on complex algorithms to detect when a person falls outside the home.

The caregiver can access any of these and many other reports providing real-time information through a user-friendly platform from a web browser or a smartphone application. Additional features include:

● Being able to check the status of each device.

● Setting predefined parameters for the devices.

● Modifying the list of caregivers able to access the system.

As Vox ICE is a life-saving solution, it has built-in battery power and relies on the Sigfox global network. Not only does this mean it mitigates the risk of power failures, but no existing Internet connectivity is required on site. The network covers 93% of South Africa’s population and more than half the country.

For more information contact Vox Telecom, +27 87 805 0000,,


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