Avoid reputational damage

Issue 9 2020 News

Over the past months, technology companies have run onto the market at a fast pace without considering the simple fact that clients are trying to limit the collateral damage of an active biological threat. This threat can deliver deadly outcomes and the investment that is spent calls for ‘professional responsibility’ that supersedes the ego of the lazy practitioner that simply buys the first thing they see, or uses the services of an inexperienced and uneducated advisor or installer without checking.

Months ago, the International Security Industry Organisation (ISIO) posted articles to limit the level of COVID-19 collateral damage and addressed technology and equipment, besides layered manpower by skillsets. We are gob-smacked to still see technology (already illegitimate in some countries) trying to enter the market or misinforming the market about their technology and equipment.


• What are the implications to the technology supplier, security consultant/advisor or sales outlet that is peddling ‘bad’ equipment?

• What are the implications of not installing, training or using the equipment properly?

• What are the implications for security managers if they are purchasing illegitimate equipment or equipment that is not installed correctly or used properly? Do you think they will get a job again when they are interviewed by someone that knows what is going on?

Transparency and Accountability

• Do the company’s technology advisor, security manager and training manager report to their seniors that the equipment and technology is not suitable and they must re-purchase again, or do they hide the fact?

• Can they take the chance of being the ostrich and not doing anything, hoping that no one finds out?

An active biological threat that can deliver life-impacting or deadly outcomes speaks for itself. They should not feel alone because many are in this situation – all people were desperate and at least they tried to do what they needed to do. Some people that are chasing the fast buck and have no conscience will be found out. They will lose their standing – word gets around.


There are two reference points to check for the right equipment, correct methods of installation and using such. Both reference points must be checked as they are different tasks. These are laid out in the security protocols besides other COVID-19 protocols that talk to fields of interest, because this is not a one-size-fits-all kind of thing. All are available on the intelligence guidance centre link on ISIO (www.intsi.org) and on HIM (www.human-investigation-management.com) websites.

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