Leaderware
Polygraphs in the control room
November 2016, Editor's Choice, Surveillance, Security Services & Risk Management
The honesty and reliability of operators, supervisors and managers may be compromised in a number of ways. Dr Craig Donald investigates polygraphing as a solution.
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High performing CCTV operators
July 2016, Editor's Choice, Surveillance
“The effectiveness of CCTV may be very dependent on a whole range of issues but in particular the monitoring strategies adopted by camera operators.”
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Is technology outpacing operator capability?
June 2016, Editor's Choice, Surveillance, Conferences & Events
Along with a new and increased focus on obtaining and using intelligence, technology is going to change the way the control room is designed, organised and ultimately staffed.
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Is surveillance learnable?
CCTV Handbook 2016, Surveillance, Editor's Choice
Can you improve the performance of your surveillance operators through the correct training, or are some simply born with the required abilities?
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When prevention is better than cure
March 2016, Editor's Choice, Surveillance
There are situations where security and surveillance are doing such a good job that management feels the crime threat is nonexistent and wants to cut down on the very resources that are responsible for the safe conditions.
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People skills are security skills
Residential Estate Security Handbook 2016 - Vol 1, Residential Estate (Industry), Surveillance
Given the sophistication of the technology being incorporated into the estate control room and the range of issues involved, one would imagine that a relatively high calibre of person would be working within the control room.
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