Peace of mind when filling up

May 2008 CCTV, Surveillance & Remote Monitoring

Forensic Security Solutions is an installer in Windhoek, Namibia, that specialises in risk control consultancy and technological installation services.

The company was commissioned by petrol and convenience retailer Caltex to put together a security solution for its Namibian division that would deter theft and attacks on customers.

"Being one of our biggest installation projects we needed a supplier with the highest quality products, and Elvey Security Technologies (Elvey) was the best candidate for the job," says Johan Lepen, Forensic Security's technical manager. Elvey's Windhoek sales manager Doris Gladis, who has been in the security industry for the past 14 years and has completed two Tavcom CCTV training courses, was asked to oversee the entire project.

The challenges

"With a constant surge of customers filling up or purchasing at the Star Mart 24 hours a day and staff members continuously moving, Caltex was faced with a variety of challenges that included service attendees stealing petrol by pouring it into canisters while assisting customers; clients being attacked at night; consumers using company cards to steal petrol; people stealing oil cans; and shoplifting which all led to loss of income," says Gladis.

The solution

The security solution was completely designed around CCTV surveillance as the petrol station was using a security guard. "We advised the customer that CCTV equipment would be the best solution as it would function as a protection and management tool," explains Gladis.

"As it was quite a sizable site, the challenge was locating proper equipment at the best possible place to have a clear view of the pump, the entire vehicle and the counters," says Lepen.

The application consisted of a variety of cameras from Samsung Electronics, such as colour fixed- and varifocal dome cameras and 22x zoom cameras. The SCC-B5352P three-axis dome camera has the ability to rotate 340° horizontally and up to 90° vertically, allowing a full view of the entire area. The design of the domes makes for easier installation in difficult areas such as walls and inclined surfaces. The covers on the domes are highly resistant to external shock, protecting them from willful acts of vandalism.

The garage needed a camera with a day and night feature. Day and night cameras can automatically switch to colour mode during the day and to black and white (B/W) at night for optimal 24/7 surveillance. The SCC-C4203AP 22x zoom camera makes it easy to identify objects at a distance.

The result

The project was a great success as the initial goals that were sought after were attained, the customer was provided with high quality products and cost effective solutions that curbed financial losses and ensured customer and staff safety. "They were extremely impressed by the quality of the video achieved from the zoom camera," says Lepen.

"The venture served as a pilot project to systematically upgrade existing systems at other filling stations around Namibia using the same installer and supplier," Gladis adds.

Big projects such as these have their own unforeseen challenges such as insufficient equipment. Installers should make provision for extra equipment to prevent unnecessary cost and use local suppliers to avoid delaying the project.

Fact file

Service provider

Forensic Security Solutions, +264 61 236 941 info@fss.com.na

Product supplier

Elvey Security Technologies, +27 (0)11 401 6700, sales@elvey.co.za, www.elvey.co.za



Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Camera Selection Guide 2019
September 2019 , CCTV, Surveillance & Remote Monitoring


Read more...
The era of smart surveillance
September 2019, Forbatt SA , CCTV, Surveillance & Remote Monitoring, Products
Professionals in the surveillance industry know CCTV is not what it used to be. Smart functions on cameras are no longer nice to haves, they have become a necessity.

Read more...
Improved security for Diamond Trust Bank in Tanzania
September 2019, Hikvision South Africa , CCTV, Surveillance & Remote Monitoring, Financial (Industry)
Diamond Trust Bank in Tanzania installed over 1000 Hikvision EasyIP 3.0 cameras in a project to replace its analogue infrastructure and centralise its surveillance security.

Read more...
Intelligent analytics and the brains to match
September 2019, Bosch Building Technologies , CCTV, Surveillance & Remote Monitoring, Integrated Solutions
What if the brains behind our security cameras could be trained to improve their cognitive ability to pay attention, learn, and problem-solve according to specific rules and situations?

Read more...
AI-powered autonomous Drone-in-a-Box
September 2019 , CCTV, Surveillance & Remote Monitoring, Integrated Solutions
Organisations in the mining, energy and industrial, oil and gas, ports and terminals sectors can optimise security and business operations, whilst reducing risks and operational costs

Read more...
Distributed architecture lowers TCO, increases scalability
September 2019, Technews Publishing , CCTV, Surveillance & Remote Monitoring, Transport (Industry)
Faced with a number of security challenges and planned future expansion, a major airport decided it was time to implement a scalable security surveillance solution.

Read more...
Cybersecurity for video surveillance systems
September 2019 , Cyber Security, CCTV, Surveillance & Remote Monitoring
Video surveillance systems are increasingly accessible over any IP network, which has led to the rise of potential cyberattack.

Read more...
A platform approach to innovation and value
September 2019, Technews Publishing , Editor's Choice, CCTV, Surveillance & Remote Monitoring, Integrated Solutions, IT infrastructure
Moving to the platform model of doing business holds tremendous advantages for end users and smaller developers, but also for the whole technology supply chain.

Read more...
Back to manufacturer uniformity?
September 2019, Dallmeier Electronic Southern Africa , CCTV, Surveillance & Remote Monitoring
Decision makers often have to choose between an all-inclusive, complete solution from one manufacturer and the products and services of several different providers.

Read more...
Open does not always mean easy integration
September 2019, VERACITECH, Technews Publishing , Editor's Choice, CCTV, Surveillance & Remote Monitoring, Integrated Solutions
Customers who opt for best-of-breed solutions will have to rely on their integrators to develop customised integrated solutions for them.

Read more...