Getting the house in order

Access & Identity Management Handbook 2007 Access Control & Identity Management

Motivation

Trafalgar Property Management operates on a national basis with offices across major metropolitan areas in South Africa, including Johannesburg, Pretoria, Durban, Cape Town, Port Elizabeth and East London. Trafalgar has been managing residential properties since the first sectional title registers were opened. Being a developer in its own capacity, Trafalgar understands the scope and nature of property management required to enhance properties and their asset values. Property management and property financial services are Trafalgar's core businesses and primary strategic focus areas.

Trafalgar was facing major over-crowding issues at one of its large residential properties in Hillbrow, Johannesburg. Helderberg, which has 268 units, was suffering from over-crowding and ongoing services interruptions as a result of the excessive strain placed on the ageing infrastructure. Warren Laird, project manager at Trafalgar, comments, "All buildings are assets and we needed to rectify the situation at Helderberg to ensure a long-term return."

The overcrowding situation was producing a number of undesirable effects apart from the obvious questions regarding who was entitled to enter the complex. Building maintenance and municipal services costs were spiralling out of control and the health and safety measures were being compromised due to more people using the facilities than the building had been designed to handle.

"The existing security system had no real impact as there were weak spots in the access to the building that were being exploited. No control over sub-tenants and illegal residents was possible. A project plan was prepared to address all aspects that were of concern," says Laird. Trafalgar worked closely with Dex to prepare a solution that would ensure the success of the project.

Reward

Victor van Heerden, marketing and sales executive at Dex explains, "In this instance, Trafalgar's requirement was pretty clear: effective access control would resolve the other issues."

"Controlling expenditure at Helderberg was very important to Trafalgar - after all, this is one of the major tasks that we undertake to do for our clients, the owners of the buildings that we manage," adds Laird.

Trafalgar worked with Dex to design the solution to meet the objective, specify the equipment needed and develop an implementation plan. Trafalgar assembled a project team to drive the project, this team included Trafalgar senior manager, Andrew Schaefer; financial manager, Linda Beaumont; portfolio manager, Warren Laird and a range of support staff. Each team member was assigned specific roles and responsibilities.

"We were very clear about our objectives: a secure and safe building, tight control of overcrowding with clean hygienic surroundings," says Laird.

Implementation

Dex had developed a solid relationship with Trafalgar over the past two years, so the company did not feel the need to go though the tender process. All the involved parties played an integral part in the planning and creation of the system. The backup maintenance facility offered by Dex ensures that the system runs at its full potential.

Trafalgar installed two Turnstar full-height turnstiles at the street entrance, plus a Boomgate turnstile in the parking basement to regulate access control. Dex Biometrics fingerprint readers were attached to the turnstiles.

Progress was easy to measure as well: as soon as the system was installed, there was an immediate exodus of unauthorised residents and visible improvement in the conditions at Helderberg due to the decreased overcrowding.

"There were a few hiccups in the installation process but Trafalgar's effective project team provided prompt feedback and we moved forward," Van Heerden adds.

Preparation was key to the switchover to the new system. One month before going live, Trafalgar began work on the registration process as over 1200 tenants had to be registered on the system. The switchover to the new system was smooth, with only a few tenants that had not registered needing to be sorted out, which was accomplished without any problems.

Review

"This was Trafalgar's second large residential project and the team has proved highly competent so everything went pretty much to plan and it is clear that the source of the majority of Helderberg's problems - over-crowding - has been resolved. The system is still fairly new so there may be one or two adjustments that might have to be made, but we are confident we can deal with any issues that arise," comments Van Heerden.

Laird concludes, "The Dex system ensures that it is difficult to gain access to the Helderberg unless you are a legal tenant. Trafalgar is satisfied that the building has been secured so we have achieved our objective of decreased overcrowding, improved service delivery, security and cleaning."



Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Simple steps to protect yourself against identity theft
November 2019 , Access Control & Identity Management
Are you doing enough to reduce the risk of having your identity stolen?

Read more...
Looking ahead with mobile access technologies
Access & Identity Management Handbook 2020, Technews Publishing, HID Global, dormakaba South Africa, Salto Systems Africa, Suprema, Gallagher , Access Control & Identity Management, Integrated Solutions
Given the broad use of smartphones around the world and the numerous technologies packed into these devices, it was only a matter of time before the access control industry developed technology that would ...

Read more...
Mobile access is more secure than card systems
Access & Identity Management Handbook 2020 , Access Control & Identity Management
The ability to use mobile phones as access credentials is one of the biggest trends in a market that historically has been slow in adopting new technology.

Read more...
This is the future. This is what we do.
Access & Identity Management Handbook 2020, ZKTeco , Access Control & Identity Management
ZKTeco has created a unique range of visible light facial recognition products combined with a flexible Android platform.

Read more...
The security of biometrics
Access & Identity Management Handbook 2020, ViRDI Distribution SA, IDEMIA , Technews Publishing, Suprema , Access Control & Identity Management
Hi-Tech Security Solutions asks whether your personal biometric data is safe from prying eyes.

Read more...
A picture spoofs a thousand cameras
Access & Identity Management Handbook 2020, NEC XON, Hikvision South Africa, Technews Publishing , Access Control & Identity Management
Hi-Tech Security Solutions looks into the reliability and effectiveness of facial biometrics as well as the concerns about privacy.

Read more...
IoT and behavioural authentication
Access & Identity Management Handbook 2020, CA Southern Africa , Access Control & Identity Management
IoT represents an increasing security risk to individuals in the form of pervasive, always-on monitoring of your personal activity with a potential compromise of your most personal security credentials.

Read more...
Border crossing and national identification
Access & Identity Management Handbook 2020 , Access Control & Identity Management
Amidst a choice of technologies, diversity of policy frameworks, and emergent priorities, countries that intend to upgrade their identification systems today find themselves drawn into a complex vortex.

Read more...
T&A by biometrics in the cloud
Access & Identity Management Handbook 2020 , Access Control & Identity Management
Time and attendance solutions have evolved from punch cards to cost-effective and more accurate cloud-based biometric systems.

Read more...
Scalable access solution
Access & Identity Management Handbook 2020 , Access Control & Identity Management, Integrated Solutions
Bosch Building Technologies makes access management simple, scalable and always available with Access Management System 2.0.

Read more...