Product knowledge vital for success

September 2002 News

Any company wishing to compete in today's rapidly evolving security industry has to ensure their employees are up to speed on all the latest product developments worldwide. So says Honeywell-TeqTrader's Nigel Versfeld, product champion for the Comelit and Visonic SpiderAlert range of products, commenting on a recent training mission undertaken to Italy and Israel.

"Keeping up to date with the world's most advanced security products not only gives us the edge in the marketplace but also allows us to provide a fully informed support and back-up service to our customers in southern Africa." The company's John van der Poll underwent training in Milan at Comelit headquarters, home of Simplebus, the first two-wire bus audio video door entry system, where he studied the technical configuration of advanced Comelit systems.

Halving traditional installation times, Comelit's Simplebus technology requires only two nonpolarised wires to construct a door entry or video door entry system. There is no need for return conductors, coaxial cables or video distributors. This means a door entry or video door entry system can be installed wherever there are two existing wires of any type. The system has no centralised decoders, with both the door entry phone and the monitor utilising integrated electronics.

Van der Poll also went to Israel-based Visonic where his training focused on the SpiderAlert Network emergency response system. The SpiderAlert emergency response system provides a network of wireless and wired security devices and specialised wireless detectors for personal emergency signalling in assisted living, shopping centres, correctional services and healthcare facilities. The system can be expanded, updated and upgraded whenever the need arises. The system allows for assistance to be summoned or an alarm sent at the touch of a button.

For more information: Frank Fowles, Honeywell-TeqTrader, 011 805 1201.

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