Tripp Lite, a global manufacturer of power protection and connectivity solutions, has appointed local systems integrator BT-SA as a Critical Application Partner (CAP). This partnership agreement will allow Tripp Lite to expand its footprint throughout the African continent.
The partnership includes providing all Tripp Lite end users with carry-in warranty repairs and support and in the case of SLAs, BT-SA does on-site support. It also includes out of warranty workshop and on-site repairs and services on Tripp Lite products. Furthermore, it includes three phase UPS start-up and commissioning to hold and honour the manufacturer’s warranty.
BT-SA electrical division manager Andre Viljoen sees huge growth potential within the electrical division. “As a product supplier, we can now provide warranty and service support to all Tripp Lite customers including our own.”
Tripp Lite territory manager Southern Africa Gareth Carr says as a value-added reseller, BT-SA will integrate Tripp Lite products with other vendor products to provide companies with custom solutions. “Our products will be implemented across the region that BT-SA has an influence in, thus providing us with exposure and business through their clients.”
For more information contact Andre Viljoen, BT-SA, +27 (0)11 314 0601, [email protected], www.bt-sa.co.za
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