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E-mail plug-in boosts continuity

Securicom, a provider of managed IT security services in South Africa, has boosted its e-mail archiving and business continuity solution, MailVault, with a plug-in that integrates with corporate e-mail clients and allows users to continue accessing and working with e-mails, using their usual e-mail interface, even when the server is down.

The plug-in is designed to enhance users’ experience with MailVault, which has a host of special features and enhanced capabilities for storing, accessing and retrieving all incoming and outgoing e-mails as well as internal messages on demand.

MailVault Plug In is designed to look and feel exactly like the e-mail system users are accustomed to using. Working from their inbox and then shifting to MailVault Continuity in the event of a server failure is seamless. Users will feel as though they are working within and from their normal e-mail client such as Outlook.

“The backup and archiving of e-mails happens in real-time and all data is stored in local data centres. Everything that arrives in the inbox is instantaneously stored in the archives so users have up to date access to all new e-mails when they are not connected to the e-mail server and are working on e-mails via MailVault.

“Similarly, when they want to search for e-mails in the archives, the shift is unnoticeable. It all looks and works the way it does from their normal inbox. The only difference is that they are able to search for and retrieve e-mails that have been long gone from their inbox,” explains Securicom’s operations director, Dries Morris.

The new plug-in offers users a second and convenient way to access current e-mails as well as archived messages. Users can also access e-mails via a secure, user-friendly web interface using any Internet-enabled device. Company administrators have a dedicated web-based console from where they can monitor usage and manage the system.

Morris says that given the high reliance on e-mail for conducting business, MailVault Plug In is an invaluable tool for supporting business continuity and productivity. “Companies and their employees virtually come to a halt when they cannot access or use e-mail. With MailVault Plug In, people can access, send, receive and retrieve their e-mails as long as they have an Internet connection. They do not have to be connected to the company mail server.

“Our solution provides an economical solution to the challenges of e-mail archiving and retrieval in line with the various requirements imposed on South-African companies, it is flexible, scalable, easy to use and does not have the high exit costs associated with our competitors,” he concludes.

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