Barlow Communications, specialists in the supply of VoIP and IP monitoring and troubleshooting solutions today announced the launch of its hosted VoIP monitoring solution.
The current and predicted growth in the implementation of VoIP technology has brought with it an increasing need to ensure the efficient and trouble free operation of the LAN but also to monitor the in-service quality of all voice calls.
Service providers as well as the end-user need, more and more, the ability to monitor the demand for VoIP services and the quality of such services, in addition, the ability to provide a rapid means of isolating and repairing any VoIP related media or signalling issues, but for many organisations such facilities are out of their financial reach or cannot be justified in the early deployment of VoIP services, such monitoring solutions do not come cheap.
Quite often the end user is left in the hands of the supplier to ensure satisfactory VoIP quality but in the absence of either party being able to monitor or pinpoint the exact cause of the problem the situation stalemates as both parties finger point and deny any responsibility for the poor service. This is particularly true for the SME and many of the enterprise level networks, says Frank Barlow, MD of Barlow Communications.
Barlow Communications provides VoIP monitoring and troubleshooting solutions for carrier-class networks and recognises the need for a cost effective solution for both the SME and enterprise level users and as such has launched a hosted VoIP monitoring solution that provides comprehensive statistical information on all VoIP calls including both the media and the SIP signalling and can also provide for rapid fault isolation and advanced warning on the degradation of critical VoIP metrics.
The VoIP monitoring, reporting and troubleshooting service is hosted at Teraco, users simply logon to their account to gain unrestricted access to all their VoIP call information and diagnostic/troubleshooting facilities.
For further information contact Barlow Communications, +27 (0)11 886 4730, [email protected]
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