Nightlife surveillance

September 2011 Surveillance

IP technology from Milestone reduces incident reports by 80%.

Milestone Systems is the foundation for an innovative, integrated solution from Info-Connect that manages safety, security and discrimination claims in an exclusive Danish nightclub, Karel van Mander.

Karel van Mander has an ambition to be the standard bearer for a safer nightlife in Copenhagen, which has prompted the nightclub to introduce a series of constraints – to protect customers and employees alike.

“We register all our guests with name and address, and check their social security number. It is an invariable rule by Karel van Mander. It ensures that we know who our customers are, and it creates security among the guests as well as employees. If problems occur, we can quickly identify those involved and give further evidence to the police if necessary,” says Mads, who is the manager at Karel van Mander.

In addition, in the coat check area guests are tracked when they arrive and when they leave. When delivering garments, guests are given an electronic coat check token, which is entered into the system and stored with their photo on video. Thus, one can very quickly check whether a jacket has been retrieved by its rightful owner or whether it was stolen.

A safe night

In addition to checking guests against police records of blacklisted people, the latest IP video technology is being used. Sixty Axis network cameras monitor the entire club, both on the street at the entrance to the stairs and inside the club. The video system was integrated and installed by the IT company Info-Connect, a Certified Milestone Partner that specialises in surveillance solutions for casinos and nightclubs, among others.

“We use technology throughout the registration process. When guests arrive, they are recorded by name and social security number, and their picture is taken. The image is exported through the Milestone recording software, making it possible to tag the video – and one can then follow a guest throughout the nightclub,” explains Info-Connect director Rasmus Teilmann.

The technology is based on Milestone Systems’ open platform IP video management software, XProtect Corporate. With just a few clicks, an operator can control all cameras simultaneously and view live or archived images. The images can be exported if the police need to use them as evidence. With the IP platform from Milestone Systems it has become both easier and faster to review video material and to export it to a DVD.

The nightclub previously used analogue video surveillance, but the quality was unsatisfactory, with unclear images and poor resolution – and this is a challenge in a nightclub, where the lighting is low. The 60 Axis HD cameras record at full frame rate, making it possible to see every detail of an incident. Karel van Mander only uses monitoring material reactively, which means only if a specific incident needs to be investigated.

No Discrimination

It is not only about guarding against theft and fisticuffs among guests. Discrimination is a known problem, even in the Copenhagen nightlife – but it also happens that rejected people claim they have been discriminated against when door attendants at Karel van Mander choose not to allow them entry.

In some cases we found that customers accused our staff of discriminating against them if they were turned away, for example, for not meeting our dress code, or if the club was too full. But at the entrance every movement is recorded with audio, so we document exactly what was said and by whom – and it has solved many cases for us, without having to involve the police.

80% drop in reported cases

After Karel van Mander started using IP video surveillance technology from Milestone and Axis, it has experienced a decline of 80% in cases reported to the Copenhagen licensing board. So there is no doubt that it works.

“We are quite open about our video surveillance policy. We display it clearly, so everyone knows they are being watched. The fact that the extent of problems has dropped so drastically really shows that video surveillance has a very positive effect – both for us and for guests of the club,” says Mads.

For more information contact Courtney Dillon Pedersen, Milestone Systems, +45 88 300 300, [email protected], www.milestonesys.com





Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Hikvision launches AcuSeek NVR
Surveillance Products & Solutions AI & Data Analytics
By integrating natural language interaction, Hikvision’s AcuSeek NVR enables precise video and image retrieval within seconds, marking a transformative milestone for the security industry's advance into intelligent and efficient applications.

Read more...
2025 video surveillance market set for improved fortunes
News & Events Surveillance
Novaira Insights has unveiled its latest report, World Market for Video Surveillance Hardware and Software – 2025 Edition, forecasting a healthy growth rate of 8,1% until 2029, excluding China.

Read more...
Dallmeier and Hexagon form a technology partnership
Surveillance
Dallmeier and Hexagon have agreed to form a technology partnership, which will see the two companies combine their expertise to develop integrated security solutions for various application areas, particularly critical infrastructures.

Read more...
Analyse, automate, and optimise logistics processes
neaMetrics Surveillance Transport (Industry) Products & Solutions Logistics (Industry)
In today’s rapidly evolving logistics sector, the pressure to improve process efficiency, optimise resource usage, and ensure seamless security is more intense than ever. Smart, proactive surveillance is no longer a luxury — it is a critical operational necessity.

Read more...
Safer spaces through smart surveillance
NEC XON Surveillance
Advances in facial recognition technology are transforming surveillance from a mere recording tool into an intelligent, integrated system that enhances real-time safety, moving beyond the traditional expansion of CCTV efforts.

Read more...
Next generation of AI-powered video telematics
IoT & Automation Surveillance Transport (Industry)
Webfleet, Bridgestone’s fleet management solution in South Africa, has launched Webfleet Video 2.0, an AI-powered solution designed to enhance fleet safety, security, compliance with local regulations and operational efficiency through real-time video insights.

Read more...
Key design considerations for a control room
Leaderware Editor's Choice Surveillance Training & Education
If you are designing or upgrading a control room, or even reviewing or auditing an existing control room, there are a number of design factors that one would need to consider.

Read more...
Smart cities and the role of video security
Surveillance Integrated Solutions
As cities around the world continue to embrace smart technology, including IoT that not only connects to people, but also the surrounding activity, the integration of advanced video security systems is crucial to ensure safety and efficiency in environments.

Read more...
How intrusion protection helps secure O&G operations
Surveillance Perimeter Security, Alarms & Intruder Detection Industrial (Industry)
For O&G operators in Africa, physical security remains one of the biggest considerations, particularly when it comes to perimeter protection and the ability to mitigate intruder-related incidents.

Read more...
Axis secures the Waterfront
Surveillance Entertainment and Hospitality (Industry) Retail (Industry)
Axis Communications shares insight into its longstanding partnership with the V&A Waterfront, one of Africa’s premier retail and mixed-use precincts, through its latest, updated customer success story.

Read more...










While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd. | All Rights Reserved.