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Future focused training

New Zealand’s Gallagher Group was a hive of activity recently as it hosted technical account managers from around the world. The week-long TAM conference in Hamilton was a future-focused event for the staff to gather at the head office and discuss upcoming products and plans for the direction of business for Gallagher.

Technical account managers got valuable face time with product managers as the company prepares for the launch of its latest product, Gallagher Command Centre v7.00. Gallagher will have a major product launch later this year for Command Centre v7.00 which has already received much positive feedback from channel partners and users around the globe.

Gallagher’s new Command Centre Premier in v7.00 ensures the security team sees exactly what they need to see, sized and placed on screen exactly where they want it. From alarm management, to general monitoring and control; from challenge to cardholder administration, the information the security team needs is provided seamlessly and in context, exactly as they have designed.

With an in-built and intuitive user interface design tool. Operators can create or adjust screen layouts in minutes with previews updating as they work. They are able to mix and match information from different sources, and filter the content to provide operators with real situational awareness.

The conference took a hands-on approach with two full days of workshops for the technical account managers. The interactive workshops provided opportunities to discuss what had been going well and have input into future plans for upcoming Gallagher products.

The practical element of the conference was well received by those present, as well as the regional update session, where representatives from each region – New Zealand, Australia, USA, South Africa, UK, Asia and the Middle East – got to present the successes and challenges of the past year.

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