Elvey Security Technologies, has upgraded its electronic ordering system. Launched in 2007, Elvey’s user-friendly e-Trade system made headlines as an industry first, effectively allowing customers to place orders via the Internet on a 24/7 basis, says national sales manager Ingo Mutinelli.
Four years later, having realised its goal to allow customers to source and order products in the convenience of their homes or offices, Elvey has announced a system upgrade.
“Online shopping, being so convenient, is increasingly seen as the intelligent way to order what you need when you need it, without having to stand in queues or wait for stock to be picked and packed,” says Mutinelli. “Accordingly, we have strived to improve our system since its inception, with the focus on usability, convenience and time-saving.”
The new e-Trade system offers live pricing, which according to Mutinelli will ensure that quotations and orders placed are in sync with the prices reflected on the company system, and that they are processed without delay.
“Many of the smaller security installers do not have in-house quotation systems, which means they have to do orders on non-specialised software. Not only does this take time, but it is also vulnerable to errors,” he points out. “e-Trade allows installers to instantly access product descriptions, images, pricing, and technical and user manuals directly from Elvey. They can then personalise and deliver professional and comprehensive quotations in minutes.”
Sensitive to the need for customer confidentiality and privacy, Mutinelli says Elvey has employed the latest technology to ensure secure data transmission.
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