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Car repairs under surveillance

Indisputable evidence to resolve accident claims, reduce investigation times, and improve the bottom line.

Avigilon has announced that Trend Motors, a Volkswagen dealership located in Morris County, New Jersey, USA, has deployed the Avigilon HD surveillance system to secure its property, protect assets, ensure employee accountability, and reduce the liability costs associated with repairing vehicles damaged while on site.

“Before installing the Avigilon HD surveillance system, we were spending over $1000 a month on repairs that resulted from damage that no one would take responsibility for – a cost to our business that I simply could not justify,” said Adam M. Greene, president of Trend Motors. “Delivering exceptional image quality and advanced management tools for quick and positive identification, the Avigilon HD surveillance system saves time and – for every business time is a huge asset.”

Trend Motors manages the Avigilon HD surveillance system using Avigilon Control Center Network Video Management Software (NVMS) with HD Stream Management, which was built from the ground up to manage HD surveillance video. The dealership installed 5 MP Avigilon HD cameras to monitor the exterior of the property, including all entrances and exits, a storage area and the employee smoking area. Trend also installed several Avigilon Analogue Video Encoders to enhance the performance of its analogue cameras, which cover the service bays, showroom, storage, and customer lounge. Storing up to four weeks of footage, users monitor the Avigilon HD surveillance system from their desktops.

The Avigilon HD surveillance system has proven to be a great business tool, delivering a strong return on investment by cutting investigation time and reducing liability costs. Trend Motors also leverages the surveillance system to resolve employee productivity concerns, customer service issues and protect assets. Local law enforcement officials also used Trend’s surveillance system in the successful investigation of an incident at a neighbouring business.

“Like all successful businesses, Trend is focused on delivering excellent customer service and achieving tangible operational efficiencies through the deployment of effective business strategies and advanced technologies that improve profitability,” said Dave Tynan, vice president of global sales and marketing at Avigilon. “Armed with a powerful investigative tool like the Avigilon HD surveillance system, Trend can achieve productivity gains, reduce investigation hours and increase employee accountability to lower liability costs and, ultimately, strengthen its bottom line.”

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