Technology patrols the mall

February 2010 CCTV, Surveillance & Remote Monitoring, Retail (Industry)

Hemingways Mall in East London ensures the safety of its clients and staff with Techwin.

With mall robberies occurring every week in South Africa, shopping centre security has become a critical issue for owners. The issue is exacerbated in light of the violence that invariably accompanies such attacks and which puts innocent lives at risk, says John Loftus, MD of Norbain SA.

It was with this in mind that Errol Boolkin, MD of Data Connectivity Solutions (DCS), oversaw the design and installation of the security system for the new Hemingways Mall in East London. Having won the tender put out by Quad Africa Consulting for the giant complex’s security system, it fell to the specialist security solutions company to come up with a model that would enhance the safety of visitors, staff, stock and premises.


Referred to by its developer, the Billion Group, as the flagship of shopping in the Eastern Cape, the Hemingways Mall demanded a level of security on par with that of South Africa’s most eminent retail nodes. Not only did the system need to encompass the extensive premises of the new mall, 73 000-square-metres in all, but it also had to be installed under difficult conditions and within a tight deadline. “This was one of the most exciting and challenging projects we have ever done,” Boolkin admits. “The specifications and deadlines were exacting and we had to get everything installed in the chaos of a building site, on time, on track and on budget.

“The centre is not only enormous but it contains a diverse tenant mix that includes multiple national brands such as Woolworths, Mr Price, Edgars, Pick ‘n Pay, Dischem, Clicks, Incredible Connection, Boardmans, @Home, Musica, Exclusive Books and Toys R Us. It also offers a number of restaurants and eateries, jewellery shops, an open-air amphitheatre, six cinemas and a training and conference auditorium.”

DCS approached the project from a proactive point of view. The solution was to combine electronic surveillance and physical security with the support of the local and relevant police authority in order to best be able to combat crime. The company achieved this through the use of products from Samsung’s Techwin range, including a general CCTV surveillance system complete with panic element, and more than a hundred high spec cameras positioned throughout the centre. The result is a high-end system that, with its camera, recording and viewing components, makes it possible for active surveillance and monitoring of the entire premises to place around the clock.

Combining the expertise of Norbain SA, which supplied the products from the Samsung Techwin stable, and DCS, the multimillion rand project was executed in just two months. “Considering that Hemingways Mall is the largest mall in the Buffalo City Municipal area as well as the biggest single development ever done in one phase in the Eastern Cape, this was quite a feat,” says Loftus.

As it stands, this is the first phase of what will ultimately become the Billion Group’s Hemingways Retail Node. On completion, the development will offer not only the mall but also a lifestyle and value centre, a 200-room hotel, a residential development of 300 apartments and a 15 000 square metre office block. Accordingly, says Boolkin, the security system has the capacity to expand in the future in order to be able to meet the “vigorous demands of such a diverse shopping centre.”


Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Drones and cybersecurity?
October 2019 , CCTV, Surveillance & Remote Monitoring
Hacker drones can eavesdrop electronically on conversations, can perform network attacks, or can create fake wireless access points.

Body-worn cameras transforming security
October 2019 , CCTV, Surveillance & Remote Monitoring, Security Services & Risk Management
Police Service Northern Ireland now has over 7 000 officers using 2 500 cameras covering approximately 173 000 incidents each year.

Camera Selection Guide 2019
CCTV Handbook 2019 , CCTV, Surveillance & Remote Monitoring
The Camera Selection Guide 2019 includes a range of IP, analogue, thermal and speciality cameras aimed at a broad range of surveillance functions.

Intelligent analytics and the brains to match
September 2019, Bosch Building Technologies , CCTV, Surveillance & Remote Monitoring, Integrated Solutions
What if the brains behind our security cameras could be trained to improve their cognitive ability to pay attention, learn, and problem-solve according to specific rules and situations?

AI-powered autonomous Drone-in-a-Box
September 2019 , CCTV, Surveillance & Remote Monitoring, Integrated Solutions
Organisations in the mining, energy and industrial, oil and gas, ports and terminals sectors can optimise security and business operations, whilst reducing risks and operational costs

Cybersecurity for video surveillance systems
September 2019 , Cyber Security, CCTV, Surveillance & Remote Monitoring
Video surveillance systems are increasingly accessible over any IP network, which has led to the rise of potential cyberattack.

A platform approach to innovation and value
CCTV Handbook 2019, Technews Publishing , Editor's Choice, CCTV, Surveillance & Remote Monitoring, Integrated Solutions, IT infrastructure
Moving to the platform model of doing business holds tremendous advantages for end users and smaller developers, but also for the whole technology supply chain.

Back to manufacturer uniformity?
CCTV Handbook 2019, Dallmeier Electronic Southern Africa , CCTV, Surveillance & Remote Monitoring
Decision makers often have to choose between an all-inclusive, complete solution from one manufacturer and the products and services of several different providers.

Open does not always mean easy integration
CCTV Handbook 2019, VERACITECH, Technews Publishing , Editor's Choice, CCTV, Surveillance & Remote Monitoring, Integrated Solutions
Customers who opt for best-of-breed solutions will have to rely on their integrators to develop customised integrated solutions for them.

The impact of AI on the surveillance industry
CCTV Handbook 2019, G4S South Africa, Hikvision South Africa, Myertal Tactical Security, Technews Publishing , Editor's Choice, CCTV, Surveillance & Remote Monitoring
What the impact of AI will be on companies, the services and solutions they supply, as well as on the jobs people do.