The 2009 Frost & Sullivan Award for Product Line Strategy has been presented to South Africa’s IDtek Solutions (IDtek), based in Johannesburg.
Frost & Sullivan stated that IDtek “exhibited superior technical competence, support services and scalability, through its ability to integrate different security systems comprehensively from different suppliers in order to reinforce the security levels for its customers. This allows its clients to view, understand and manage their organisational risk profiles through a single technology interface.”
In its report, Frost & Sullivan noted IDtek has developed a track record in designing and installing integrated electronic risk solutions for many of South Africa’s private and public sector companies. These services are backed by ongoing maintenance and repair contracts that enhance the efficient and reliable functioning of the installed base. By tapping into the maintenance market, IDtek has gained a foothold in the security industry and has allowed itself to develop strong relationships with its customers and gain a first hand understanding of their requirements.
The company has been involved in turnkey projects across all vertical industries that include pharmaceuticals, mining, manufacturing, banking, residential and the government sectors. IDtek was commissioned to install security and building management solutions for food and detergent maker, Unilever, in 2008. The project involved the construction of a 40 000 m² warehouse that serves as the company’s regional distribution centre. The client required a comprehensive risk solution with key elements comprising the following technologies: Sagem, Impronet, Bosch Vidos, Caddx, VESDA, and Ziton.
Frost & Sullivan says that the company offers finance options in the form of rental, lease and outright purchase agreements. “Rental options are available through third party finance houses and may be financed over a period of 36, 48 or 60 months with zero percent escalation. Merchant West is one of the finance houses IDtek has been dealing with. Immediate cash savings and the associated tax benefits have made the rental programme very popular, especially in the current phase of economic downturn.”
As an independent systems integrator, IDtek partners with some of the leading brands in the security industry. Some of the suppliers IDtek has partnered with include Honeywell EBI, Sagem, Impro, Pelco, Indigo Vision, Bosch, GE Security and VESDA.
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