Surveillance with an ROI

November 2008 Surveillance

Businesses often invest substantial amounts of time, money and effort into their security setups, especially ensuring they have a state-of-the-art CCTV system covering every critical area of their business. Unfortunately, the returns they get from this investment are often minimal. The problem is that many service providers today do not make an effort to understand their clients’ business goals and processes and integrate their security accordingly.

“Our experience has taught us that without a deliberate intent to integrate your CCTV application into your existing business and security processes, the system will always fail in achieving your preconceived goals,” says Jan Schoeman, CEO of Secuscan Security Systems. “Within an environment that excludes an intentional, integrated, results-driven approach, a CCTV system will always remain a white elephant, used only in a reactive manner when an incident occurs, and even then not always providing the necessary video evidence you need.”

Schoeman adds that a further catalyst to this dilemma, especially within the South African market, is the low barriers to entry that exist. Unskilled service providers require a minimal amount of money to enter the market and are awarded contracts to install systems, without a proven track record. These unskilled service providers all lack the IT expertise and engineering skills that modern security platforms require. “This inability to engineer specialised solutions in conjunction with the supply of inferior, imported products has created a situation where business owners are bombarded with irrelevant and confusing specifications, rather than concentrating on the goals the system needs to achieve.”

In order to achieve a results-driven solution, Secuscan and affiliate CURA, developed specialised technologies and services that address the challenges and weaknesses found within the South African market. “Our approach is built on world-first technologies as a platform, which supply decision-based information to dedicated services, resulting in a complete solution we call shrinkage, security and surveillance management systems,” adds Schoeman. “Testament to our success and approach is the fact that 2500 CURA Shrinkage, Security and Surveillance Management Systems have to date been successfully installed in retail, security and surveillance environments throughout South Africa.”

Secuscan’s customer list includes multinational and national companies such as:

* BP South Africa.

* Total South Africa.

* Spar South Africa.

* Spar Botswana.

* FNB.

* Absa.

* MetCash.

* Sasol.

Retail: Combining shrinkage and security management

Although the most prolific financial risk facing retail outlets today is shrinkage, armed robberies and theft still play a major role within any retailers mind as it affects the well-being of the business owner, managers, staff and clients on a daily basis. It is with this knowledge and understanding that Secuscan, through SMS, an affiliate company using the CURA Security Management Platform, offer the services of the largest offsite, realtime video monitoring and control centre in South Africa.

Clients are ensured of an immediate response from the South African Police Services in the event of an armed robbery or break-in as Secuscan has a dedicated and guaranteed response.

Furthermore, the company has also learned through experience that the only successful method of reducing the risk of violent crimes is through proper cash management. The possibility of eradicating violent crimes is impossible, but with the processes and procedures currently employed at over 1200 retail outlets, violent crimes have decreased significantly.

Shrinkage

As mentioned, shrinkage is fast becoming or is already, the biggest financial risk a retailer faces today and for which no insurance exists. The Secuscan Shrinkage Management System, consisting of specialised technologies and services, was designed specifically to manage and control shrinkage within retail environments. Although shrinkage cannot be eradicated, the Shrinkage Management System ensures substantial savings. Secuscan clients have indicated that shrinkage after implementation of the Shrinkage Management System dropped to 0,3%–0,5% of turnover, from an initial 1%–3% of turnover.

Video auditing forms a major component of the Shrinkage Management System as well as Secuscan’s approach of purpose-developed technology and services. The integrated approach the company follows includes the identification of the worst cashiers by the Shrinkage Management Platform, after which the singular method of identifying cashiers sweet-hearting and/or personnel not complying to Standard Operating Procedures (SOPs) is determined through our video auditing service.

Eleven years experience within the retail industry has given Secuscan a thorough understanding of the personal risks associated with being a retailer in South Africa. The company therefore ensures it includes a live, off-site monitoring component.

Secuscan is in a unique position in the South African market in that it offers a security solution that delivers measurable returns on investment in a short time. Any retailer reducing shrinkage to the extent Secuscan clients do will not even have time to notice the investment before it has paid for itself. And in an environment where security is still very much a grudge purchase, a fast return on investment is a prized goal.

For more information contact Jan Schoeman, Secuscan Security, +27 (0)12 669 0969, jan@secuscan.co.za





Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Pentagon appointed as Milestone distributor
Elvey Security Technologies News & Events Surveillance
Milestone Systems appointed Pentagon Distribution (an Elvey Group company within the Hudaco Group of Companies) as a distributor. XProtect’s open architecture means no lock-in and the ability to customise the connected video solution that will accomplish the job.

Read more...
Embracing next-generation surveillance for safer cities
Surveillance Integrated Solutions AI & Data Analytics
With the South African government highlighting the importance of building smart cities by integrating advanced technologies to make them more resilient and liveable, the role of next-generation network video and surveillance technologies cannot be ignored.

Read more...
Hik-Connect for Teams released
Hikvision South Africa Products & Solutions Surveillance
Hikvision has released an update for its security management platform; Hik-Connect for Teams not only meets the specific needs of individual users, but also caters to various medium-sized businesses (SMBs) and multi-site management scenarios.

Read more...
The human factor side of video management systems
Leaderware Editor's Choice Surveillance Risk Management & Resilience
A video management system (VMS) is central to, and the most vital element to any control room operation using CCTV as part of its service delivery, however, all too often, it is seen as a technical solution rather than an operational solution.

Read more...
A simple system for complex protection
Surveillance AI & Data Analytics IoT & Automation
Reconeyez is a company that provides autonomous wireless visual verification systems with built-in artificial intelligence. Running on batteries, each device includes communication capabilities, creating a mesh network between the various devices, linking them to the control room.

Read more...
Revolutionise your security with integrated solutions
Secutel Technologies Products & Solutions Surveillance
By merging the capabilities of SecuVue and Secutraq, Secutel has forged a robust system empowering users to fine-tune analytics and harness facial recognition, pose detection, and XFS, among other features.

Read more...
Safer roads to a sustainable future
Dahua Technology South Africa Surveillance
With the ever-increasing number of vehicles on the road, it is imperative to constantly improve the quality of transportation monitoring and traffic management in urban and rural areas.

Read more...
From damage management to false alarm prevention
Dallmeier Electronic Southern Africa Transport (Industry) Surveillance Logistics (Industry)
Video surveillance is undergoing an exciting evolution; today’s IP-based solutions can be fully integrated into digital systems. With the increasing integration of artificial intelligence (AI); logistics, in particular, can make processes more transparent and exploit previously untapped potential.

Read more...
Marshall Security partners with Blacklight to introduce Reconeyez to KZN
News & Events Surveillance Power Management
Marshal Security has joined forces with Blacklight Group to launch Reconeyez, a cutting-edge battery-powered surveillance platform with mesh network capability, in the KwaZulu-Natal market.

Read more...
Professional mobile video management in your pocket
Dallmeier Electronic Southern Africa Surveillance
With the SeMSy Mobile Client for its Domera and Panomera cameras, Dallmeier is now launching a solution that combines the functional and security requirements of professional organisations with the user-friendliness and simplicity of consumer apps.

Read more...